Elisha Chery
Summary
To obtain a socially responsible position in a diverse setting leading and collaborating in any given community.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Specialist
Rivian
Boston, MA
10.2023 - Current
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Developed and implemented customized service plans to meet customer needs.
- Positively engaged with customers and maintained professional appearance as company representative.
Personal Fitness Trainer
Elite Home Fitness
Boston, MA
08.2021 - 11.2023
- Worked with clients to improve overall endurance, strength, flexibility and balance.
- Screened clients and performed client assessments.
- Provided clients with safe and reasonable exercises to perform at home or at gym.
Advisor
Tesla
Boston, MA
04.2023 - 10.2023
- Built and maintained relationships with clients to provide ongoing support.
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
Business Development Representative
Mimecast
Boston, MA
03.2022 - 03.2023
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold and warm techniques.
Technical Specialist
Apple
Dedham, MA
12.2019 - 03.2020
- Completed troubleshooting and diagnostics on company resources.
- Recommended technology upgrades to improve client security.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Behavioral Therapist
Temple Hillel B'nai Torah
Boston, MA
12.2018 - 03.2020
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Collected session data to aid in treatment planning and assessment.
- Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.
Education
Master of Science - Sport Psychology
Lock Haven University of Pennsylvania
Lock Haven, PA12.2021
Bachelor of Science - Psychology
Campbellsville University
Campbellsville, KY05.2019
Skills
- Microsoft/ Excell
- Predictive and Preventive Maintenance
- Team Assignments
- Customer Experience
- Communication Skills
- Group Sessions
- Athlete Discipline
- Good Sportsmanship Abilities
Accomplishments
Professional Athlete ( 3 yrs Spain)
Certification
- RBT - Registered Behavior Technician
- CPR/First Aid
Timeline
Field Specialist
Rivian
10.2023 - Current
Advisor
Tesla
04.2023 - 10.2023
Business Development Representative
Mimecast
03.2022 - 03.2023
Personal Fitness Trainer
Elite Home Fitness
08.2021 - 11.2023
Technical Specialist
Apple
12.2019 - 03.2020
Behavioral Therapist
Temple Hillel B'nai Torah
12.2018 - 03.2020
Master of Science - Sport Psychology
Lock Haven University of Pennsylvania
Bachelor of Science - Psychology
Campbellsville University