Microsoft
Grace Day
Orrington,ME
Summary
Driven by a strong work ethic and exceptional customer service skills, I excelled at Timber Kitchen And Bar by enhancing guest experiences through efficient multitasking and collaboration. I have the ability to endure long work hours consistently. At Gaetani Eye Care Associates, I leveraged my expertise in customer service, optometric equipment operation and insurance billing, significantly improving patient care and administrative efficiency. My background also includes mentoring at New Balance Recreation Center, where I developed competitive women boxers with focused training techniques. Overall I have great people skills and am eager to learn and excell in any environmet.
Overview
5
5
years of professional experience
1
1
Language
Work History
Server
Timber Kitchen And Bar
10.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Optometric Assistant
Gaetani Eye Care Associates
01.2019 - 04.2022
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
- Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
- Assisted optometrists in conducting eye exams for accurate diagnosis and treatment planning.
- Educated patients on proper contact lens care and executed contact lens teachings, reducing the incidence of infections and complications.
- Demonstrated exceptional multitasking abilities by simultaneously handling patient care, documentation, and administrative tasks.
- Ensured accuracy in billing processes, diligently verifying insurance coverage, and obtaining necessary authorizations for procedures.
- Served as a valuable resource for new staff members, providing training and mentorship in ophthalmic scribe duties and responsibilities.
- Enhanced doctor-patient communication by serving as a liaison between ophthalmologists and patients.
- Improved patient care by accurately documenting medical histories and examination findings.
- Maintained a high standard of professionalism, consistently exhibiting excellent organizational skills and attention to detail in all aspects of the role.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Operated and maintained lensometers, refraction units, auto-refractors, OCT and visual field analyzers for patient testing.
Fitness/Boxing Trainer
New Balance Recreation Center
02.2019 - 11.2020
- Managed gym operations efficiently, ensuring equipment maintenance and adherence to safety standards at all times.
- Cultivated a supportive atmosphere within the gym, enabling boxers to reach their full potential both physically and mentally.
- Mentored amateur boxers, providing guidance on proper techniques and strategies to enhance their competitive edge.
Education
Bachelor of Science - Biology With A Concentration in PreMedical Studies
University of Maine
Orono, ME05.2023
GED -
John Bapst Memorial High School
Bangor, ME06.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Communication Skills
- Microsoft/ Excell
- Complex Problem-Solving
- Multitasking efficiency
- Appointment Scheduling
- HIPAA compliance awareness
- Diagnostic Imaging
- Patient History Documentation
- Insurance Billing
- Optometric Equipment Operation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Excell
Quote
Judge a man by his questions rather than his answers.
Voltaire
Certification
CPR/ First Aid certified
Timeline
Server
Timber Kitchen And Bar
10.2021 - Current
Fitness/Boxing Trainer
New Balance Recreation Center
02.2019 - 11.2020
Optometric Assistant
Gaetani Eye Care Associates
01.2019 - 04.2022
Bachelor of Science - Biology With A Concentration in PreMedical Studies
University of Maine
GED -
John Bapst Memorial High School
Similar Profiles
Faith CosselmanFaith Cosselman
Dishwasher at Timber Kitchen and BarDishwasher at Timber Kitchen and Bar
David ItalianoDavid Italiano
Housing Frame Assembler at Barwon Timber / Bar-TrussHousing Frame Assembler at Barwon Timber / Bar-Truss
John HarveyJohn Harvey
Chef De Cuisine at Buck Bar Bar Under cooper kitchenChef De Cuisine at Buck Bar Bar Under cooper kitchen
Parker SmithParker Smith
Expeditor at Hannaford SupermarketExpeditor at Hannaford Supermarket
Chelsea MucciaroneChelsea Mucciarone
Mental Health Clinician at Higher Ground ServicesMental Health Clinician at Higher Ground Services