Elisha Collett
Wilmington,OH
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Obtained my Serve Safe Management Certificate in January of 2024.
Overview
12
12
years of professional experience
Work History
Flooring Installer
Total Care Flooring
02.2021 - 04.2021
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
- Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
- Enhanced customer satisfaction by providing professional and timely flooring installation services.
- Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
- Collaborated with team members to efficiently complete large-scale commercial flooring installations.
Landscape Worker
Mojo Lawncare
03.2019 - 10.2019
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
Crew Member
Wendys Restaurant
04.2009 - 03.2012
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Wilmington High School
Wilmington, OH05-2012
Skills
- Serve Safe Management certified
- Team management
- Inventory control and record keeping
- Customer engagement
- Operations management
- Passion for customer satisfaction
- Organization and prioritization
- Adaptable
- Food service background
- Task delegation
Timeline
Flooring Installer
Total Care Flooring
02.2021 - 04.2021
Landscape Worker
Mojo Lawncare
03.2019 - 10.2019
Crew Member
Wendys Restaurant
04.2009 - 03.2012
High School Diploma -
Wilmington High School
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