Caring and driven professional looking to secure the position as a Patient Care Technician.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Childcare
Parkersburg YMCA
10.2023 - Current
Assisted low-income families in obtaining necessary funding or subsidies for childcare expenses or other essential supports.
Collaborated with fellow childcare attendants to create a cohesive team, improving overall efficiency and quality of care provided to the children.
Reduced behavioral issues by establishing clear rules and expectations in the childcare environment.
Improved overall childcare experience by ensuring a safe, nurturing, and stimulating environment for children.
Prevented the spread of illness in childcare facilities through diligent disinfection procedures and adherence to health regulations.
Maintained updated knowledge of childcare best practices through professional development courses and workshops to stay current in the field.
Supported the director in managing daily operations, ensuring efficient functioning of the childcare center.
Participated in professional development workshops to stay up-to-date on industry trends and best practices for optimal childcare.
Maintained compliance with state licensing regulations and facility policies regarding health, safety, and sanitation standards within the childcare setting.
Assisted with childcare responsibilities, providing a nurturing and safe environment for children''s growth and development.
Waitress
El Palenque Mexican Restaurant
11.2021 - 08.2023
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Collaborated with team members to consistently provide efficient service during peak hours.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.