Elisha Johnson
Milwaukee
Summary
Dynamic and dedicated Manicure Instructor at Advanced Nail Tech Academy, skilled in academic instruction and student engagement. Successfully adapted teaching methods to enhance learning outcomes, fostering a supportive environment. Proven ability to resolve issues and provide exceptional customer service, ensuring a positive experience for all students.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
14
14
years of professional experience
Work History
Manicure Instructor
Advanced Nail Tech Academy
02.2024 - Current
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Adapted teaching methods and materials to meet students' varying needs.
Server/Wait Staff Member
The Trade Holtel
06.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server/Suite Attendant
Levy Restaurants
09.2018 - 04.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Inspected dishes and utensils for cleanliness.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of suite holders.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Ribbon Winder
Cream City Ribbon
05.2012 - 01.2023
- Followed safety protocols while operating machinery.
- Adjusted fixtures and tensions to provide proper winding tension.
- Performed basic mathematical calculations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Graduate Certificate - Medical Assistant/ Phlebotomy/ 12-Lead EKG Reader
Trinity Allied HealthCareer Center
Milwaukee, WI12-2024
Licensed Manicurist - Manicurist
Advanced Nail Tech Academy
Milwaukee, WI03-2023
No Degree - Cosmetology
The Art Institute of Wellness Beauty/IBW
Milwaukee, WI02-2023
No Degree - Cosmetology
Empire Beauty School
Milwaukee, WI05-2022
High School Diploma -
Milwaukee Area Technical College
Milwaukee, WI01-2021
Skills
- Academic instruction
- Education assessments
- Attendance monitoring
- Learning skills development
- Classroom management
- Student engagement
- Team member support
- Task prioritization
- Strong work ethic
- Exceptional customer service
- Safe food handling
Timeline
Manicure Instructor
Advanced Nail Tech Academy
02.2024 - Current
Server/Wait Staff Member
The Trade Holtel
06.2023 - Current
Server/Suite Attendant
Levy Restaurants
09.2018 - 04.2023
Ribbon Winder
Cream City Ribbon
05.2012 - 01.2023
Graduate Certificate - Medical Assistant/ Phlebotomy/ 12-Lead EKG Reader
Trinity Allied HealthCareer Center
Licensed Manicurist - Manicurist
Advanced Nail Tech Academy
No Degree - Cosmetology
The Art Institute of Wellness Beauty/IBW
No Degree - Cosmetology
Empire Beauty School
High School Diploma -
Milwaukee Area Technical College