Elisha Miller
Vinton,VA
Overview
8
8
years of professional experience
Work History
Computer Technician
Brambleton Computer
02.2025 - Current
- Diagnosed and repaired hardware and software issues for diverse client systems.
- Installed, configured, and maintained various operating systems and applications.
- Provided technical support via phone, email, and in-person consultations to enhance user experience.
- Collaborated with team members to improve troubleshooting processes and reduce resolution times.
- Perform hardware upgrades including storage drives, memory, power supplies, and other internal components.
- Troubleshoot Windows operating system issues, software conflicts, and system performance problems.
- Test and verify repaired systems to ensure reliable operation before returning them to customers.
- Provide technical support and communicate repair recommendations and solutions directly to customers.
- Maintain multiple repair projects while meeting customer expectations and service deadlines.
Canvasser
Americans for Prosperity
01.2024 - 11.2025
- Door to door engagement with individuals to influence their involvement in a variety of surveys regarding opinions on current events and issues.
- Recruitment of potential canvassers and volunteers for upcoming local events.
Crew Member
McDonald's
03.2018 - 04.2024
- Work with a team of 6 crew members providing outstanding customer service by greeting customers, accurately taking their orders, and quality check each order, and delivered to the clientele.
- Responsible for running the cash register by receiving cash or credit card, processing their payment, and giving exact change to the customer.
- Perform food handling and responsible for cleaning work areas per store, local and state regulations.
Education
Master of Science - Cyber Security
Liberty University
Lynchburg, VA12-2023
Bachelor of Science - Cyber Security
Liberty University
Lynchburg, VA12-2021
Skills
- Programming Languages: C, Java, SQL, HTML
- Tools & Applications: Visual Studio, Eclipse, Wireshark, VirtualBox
- Operating Systems: Windows, Ubuntu, Kali Linux, Mac OS X
ADDITIONAL INFORMATION
- Dean’s List (2020, 2021)
- Strong analytical, problem-solving, and communication skills.
RELEVANT COURSEWORK
- Ethical Hacking: Scanning, enumeration, system exploitation, and social engineering.
- Digital Forensics: Forensic imaging, event log analysis, password cracking.
- Web Security: Assessed vulnerabilities such as XSS, SQL injection, and sensitive data exposure.
- Applied Cryptography: Symmetric and asymmetric encryption, steganography.
Timeline
Computer Technician
Brambleton Computer
02.2025 - Current
Canvasser
Americans for Prosperity
01.2024 - 11.2025
Crew Member
McDonald's
03.2018 - 04.2024
Bachelor of Science - Cyber Security
Liberty University
Master of Science - Cyber Security
Liberty University