Professional Summary
Overview
Work History
Education
Skills
Timeline
Business Development Coordinator

Deepali Desai

Milestone Technologies, Inc
San Jose,CA
21
years of professional experience

Successful at completing new installations, updates, and configuration of network components. Experienced in setting up devices, troubleshooting issues, and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Work History

Computer Technician

1 Year 4 Months
Camara Education, Inc | 11.2013 - 03.2015
  • Refurbished end-of-life computers in low-income schools in the Caribbean and Africa
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Assessed system hardware and software and implemented modifications to reduce lag time and improve overall speed.

IMAC Technician

12 Years 9 Months
Milestone Technologies, Inc | Fremont, CA | 10.2007 - 07.2020
  • Configured hardware, devices, and software to set up work stations for employees.
  • Relocated the Data Center by carefully disconnecting and reconnecting monitors, keyboards, mice, printers, and other peripherals
  • Performed tests on devices to ensure proper functionality
  • Conducted asset inventories by identifying and labeling IT equipment according to documented standards for Broadcom Inc.

Data Aide III

6 Years 5 Months
Stanford University | Stanford, CA | 10.1998 - 03.2005
  • Designed and built a relational database in File Maker Pro on Macintosh and PC for patient and caregiver records and other medical documents
  • Installed Eudora and Microsoft Office on Dell servers and workstations.
  • Designed a form that duplicates standardized tests and questionnaires in a format with Optical Mark Recognition (OMR) scanner, using specialized software to ensure accuracy.

System Administrator Intern

7 Months
NASA/Ames Research Center | 07.2000 - 02.2001
  • Installed, configured, upgraded, and administered Linux, Windows, and UNIX workstations and servers
  • Planned and implemented hardware and software upgrades
  • Programmed in Perl and shell scripting for security and desk management monitoring
  • Assisted in comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
  • Configured TCP/IP networking and administrated all user and group accounts in Linux and UNIX systems.

Education

B.S - Computer Science

California State University | 2006

Certificate: UNIX System Operations and Administration

Foothill College | 1998

A.S - Enterprise Security Professional

De Anza College | 2015

Software Development in C;

Foothill College | 1998

A+ Operating Systems

Skillsoft

A+ Security Skillsoft

A+ Personal Computer Components Skillsoft

Skills

OPERATING SYSTEMS: MS-Windows
Kali Linux
UNIX
Linux
Solaris
Mac OS X El Capitan 10.11.3
PROGRAMMING LANGUAGES: C
C++
Java
Shells
Python
Perl 5
HTML
XHTML
JavaScript
DATABASE SOFTWARE: FileMaker Pro
Oracle 8i SQL
MySQL
FORENSIC TOOLS: FTK Imager
Encase Imager
P2 Commander
Free hex editor
WHITE HAT SECURITY TOOLS: Nmap
Wireshark
OpenVAS
Sam Spade
Kerberos
Metasploit

Timeline

Computer Technician

Camara Education, Inc
11.2013 - 03.2015Read More

IMAC Technician

Milestone Technologies, Inc
10.2007 - 07.2020Read More

System Administrator Intern

NASA/Ames Research Center
07.2000 - 02.2001Read More

Data Aide III

Stanford University
10.1998 - 03.2005Read More

California State University

B.S from Computer Science
Read More

Foothill College

Certificate: UNIX System Operations and Administration
Read More

De Anza College

A.S from Enterprise Security Professional
Read More

Foothill College

Software Development in C;
Read More

Skillsoft

A+ Operating Systems
Read More

A+ Security Skillsoft
Read More

A+ Personal Computer Components Skillsoft
Read More
Deepali DesaiBusiness Development Coordinator