Dedicated Nonprofit leader with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational reach.
Overview
5
5
years of professional experience
Work History
Director of Community Engagement
New City Fellowship Presbyterian Church
Fredericksburg, VA
11.2021 - Current
Assist church staff and volunteers to continuously create new events and avenues for inviting new people to eventually become regular attendees of NCF services
Facilitate staff and ministry leaders to incorporate gospel outreach church-wide
Implemented strategy (Hospitality and Integration Ministry) that creates engaging visitor experience from first visit to membership
Promoted congregational involvement in mission opportunities and activities
Build local outreach partners/organizations (i.e. Open Hand of Fredericksburg)
Provided ministry updates and mobilizes church members to volunteer
Lead ministry to young adults developing ministry plan, including fostering of community and direct discipleship
Additional ministry opportunities and administrative responsibilities to be determined based on church’s needs, and applicant’s gifts, expertise, and experience.
Program Manager
Open Hand of Fredericksburg
Fredericksburg, Va
09.2021 - Current
Initiated and set goals for programs according to strategic objectives of organization
Planned two programs from start to completion involving deadlines, milestones and processes
Devised evaluation strategies to monitor performance and determine need for improvements
Supervised all program and project managers involved to provide feedback and resolve complex problems
Discover ways to enhance efficiency and productivity of procedures and people
Apply change, risk, and resource management principles when needed
Read reports prepared by program staff to determine progress and issues
Ensured program operations and activities adhere to legal guidelines and internal policies
Keep senior management informed with detailed and accurate reports or presentations
Recruited, hired, and trained necessary program staff and volunteers
Connected and maintained relationships with community partners
Fundraised, managed, and cultivated donor relationships
Served in other program roles as needed and to gain knowledge of every aspect of each program., phone coverage
GRAD Intern Program Coordinator
Open Hand of Fredericksburg
Fredericksburg, Va
01.2021 - 09.2021
Provided oversight for GRAD program at all employer job sites, with interns, with schools, with employers, and with volunteers
Established and coordinated program calendar, program workshops, recruitment of youth, recruitment of employers and recruitment of volunteers
Followed established GRAD program policies and procedures, evaluate and make suggestions on ways to improve effectiveness of GRAD program and be able to effectively discuss changes/improvements with Executive Director
Coordinated with Executive Director on interviewing, selection and job placement of interns
Handled daily operations of GRAD Program in order for program to function efficiently and effectively
Coordinated, planned and managed ensure: their adherence to GRAD Summer Jobs Programs requirements, timely submission of timesheets, resolution of summer employment issues and timely payment of salaries
Coordinated, planned and managed GRAD Summer Jobs Program workshops by: providing volunteers to teach workshops, ensuring active participation by interns, plan fun and meaningful activities for participants and plan and invite presenters for career day
Identified and utilized community resources to help meet needs of youth and families enrolled in program
Prepared and submitted to Executive Director monthly report
Maintained confidentiality of clients served and organization’s information
Other duties as assigned
Operations Assistant
ZERO, The End of Prostate Cancer
Alexandria, VA
02.2019 - 03.2021
Assisted with facility scheduling and customer service.
Assisted operations manager with planning of routine operations and special projects.
Solved problems timely and effectively, ensuring customer satisfaction.
Managed and maintained file system covering expenses, reports and support documentation.
Prepared and proofread reports detailing operations activities.
Conducted inspections of facility and executed corrective actions to optimize safety and sanitation.
Gathered, organized and input information into digital database.
Educated staff on organizational mission and goals to help employees achieve success.
Generated reports detailing findings and recommendations.
Organized new employee orientation schedules for new hires.
Screened applicant resumes and coordinated both phone and in-person interviews.
Posted positions through approved recruitment channels.
Answered and directed outbound and inbound phone calls per day.
Improved productivity initiatives while coordinating itineraries and scheduling appointments.
Facilitated development of D&I program structure within organization to formulate and implement D&I goals.
Risk Management Clerk
Gordon & Rees
Washington
07.2018 - 01.2019
Reviewed new files ensuring complete information has been entered into firm database and physically creating new client files
Responded to inquiries from attorneys and staff regarding procedures or status of their matters
Quality control of data entered in Law Business Management System at New Matter Intake Step
Maintained client and conflict data utilizing current firm software (Intapp OPEN) and perform Intapp conflicts searches as needed.
Document Reviewer
EPIQ Systems
Washington
06.2018 - 07.2018
Assisted in creating and maintaining internal Access databases supporting office's internal processes.
Analyzed available information and data to inform audit review process.
Used electronic systems for data entry, tracking and analysis.
Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
Prepared digital files, physical documents and work requests in compliance with company guidelines.
Legal Intern
The Law Office of Tonya N. Gibbs, Legal, BREAKS
Fredericksburg, VA
01.2017 - 01.2018
Reviewed legal information and proofed documentation for errors.
Organized legal filing system to maximize efficiency.
Performed legal and general research, drafting memoranda and correspondence.
Scanned, converted and organized records into electronic format with consistent naming convention.
Prepared written correspondence for attorneys.
Gained valuable insight into regulations and policies associated with various law.
Participated in and took notes during meetings.
Conferred with clients and other involved parties to gather and track case information.
Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
Assisted with client interviews and took meticulous notes for inclusion in reports.
Education
Certificate - Nonprofit Leadership
Center For Excellence in Nonprofits
11.2021
Certificate of Paralegal Studies -
George Mason University
Fairfax, VA
06.2020
B.A. - History
University of Mary Washington
Fredericksburg, VA
05.2018
Skills
Nonprofit Software: Luminate Online, Raiser’s Edge, Breeze, Sub Splash
Accounting Software: QuickBooks; Excel
Microsoft & Google Suite: Word, Excel, PowerPoint, Office, Outlook, Teams, Zoom
Social Media: Facebook, Instagram, YouTube, LinkedIn Recruiter, Next-door