Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Elisha Sharp

Auburn,GA

Summary

Hardworking and motivated worker who is productive both independently and in team settings. Uses appropriate judgement and utilizes my organizational skills in order to complete tasks quickly, safely, and efficiently. Resourceful worker able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve company operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping customers satisfied with fast, accurate delivery of services.

Overview

6
6
years of professional experience

Work History

Package Handler

FedEx Ground
Braselton, GA
10.2021 - Current
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Removed debris and hazardous materials from packing area to avoid contamination.

LifeLock Associate

DialAmerica
Athens, GA
11.2016 - 05.2017
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Provided quotes to customers for purchase of products.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Collected, arranged and input information into database system.
  • Gathered, organized and input information into digital database.
  • Enhanced production of [Product or Service] by [Action] to exceed goals.

Server, Cook

Waffle House
Monroe, GA
06.2011 - 11.2015
  • Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
  • Communicated closely with servers to fully understand special orders for customers.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Inspected appliances, commercial fryers, and ovens to verify proper working order.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Transitioned between breakfast and lunch service.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Associate of Science - Medical Office Assistance

South Georgia Technical College
Americus, GA
06.2008

Skills

  • Materials Storage
  • Loading Dock Operations
  • Inventory Control Procedures
  • Team Meetings
  • Inventory Records
  • Package Loading
  • Customer Experience
  • Order Picking and Processing
  • Handheld Scanners
  • Cycle Counting Proficiency
  • Visual Inspections
  • Physical Strength and Stamina
  • Standards Compliance
  • Quality Assessment and Assurance
  • Container Tagging and Marking
  • Inventory Databases
  • Shipment Support
  • Efficient Routing
  • Effective Prioritization
  • Damage Prevention
  • Customer Needs Assessments
  • Recordkeeping Requirements
  • Status Updates
  • Load Security and Guidance
  • Financial Records

Additional Information

Referred to this position by Jared from the Athens, GA location.

Timeline

Package Handler

FedEx Ground
10.2021 - Current

LifeLock Associate

DialAmerica
11.2016 - 05.2017

Server, Cook

Waffle House
06.2011 - 11.2015

Associate of Science - Medical Office Assistance

South Georgia Technical College

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Elisha Sharp