Elisha Smith
TN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Line Cook
Olive Garden- Casual Dining
04.2025 - Current
- Prepared high-quality dishes following Olive Garden's recipes and presentation standards.
Team leader
FedEx Express
04.2022 - 06.2026
- Led daily operations to ensure timely package delivery and adherence to safety protocols.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Managed team performance, providing coaching and support to enhance productivity and efficiency.
- Implemented process improvements, resulting in reduced operational delays and increased service quality.
Cashier
Church’s-Fast Food
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of service areas and dining spaces.
- Assisted customers with menu selections and special requests to enhance satisfaction.
- Handled cash, credit, and debit transactions with attention to detail and security protocols.
- Collaborated with team members to ensure efficient service during peak hours.
Quick Service Food Server
The Honey Baked Ham Company - Quickservice, Catering
Retail associate
Tj maxx
Cashier/Hostess/Kitchen
Chuck E. Cheese-Entertainment/Pizzeria
12.2019 - 07.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled cash register operations, including opening and closing procedures.
- Assisted customers with inquiries, ensuring a positive experience.
- Managed inventory levels by restocking supplies as needed throughout shifts.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Assisted with event coordination, enhancing customer experience during parties and celebrations.
- Provided menu information and recommendations, contributing to increased guest satisfaction.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
Education
High School -
Germantown High school
Germantown, TN5 2022
High School Diploma -
Northwest Prep Academy
12.2021
Skills
Warehouse trained
Fast learner
Team leader
Safe work practices
Customer service
Driving
Computer skills
Community/ Volunteer Work
MPLOY, 2022, 2022, Worked during the summer with mentors
Work Experience
01-2025
Timeline
Line Cook
Olive Garden- Casual Dining
04.2025 - Current
Team leader
FedEx Express
04.2022 - 06.2026
Cashier/Hostess/Kitchen
Chuck E. Cheese-Entertainment/Pizzeria
12.2019 - 07.2021
Cashier
Church’s-Fast Food
Quick Service Food Server
The Honey Baked Ham Company - Quickservice, Catering
Retail associate
Tj maxx
High School -
Germantown High school
High School Diploma -
Northwest Prep Academy