Elisha “Eli” Ford
Lancaster,PA
Summary
Dynamic Direct Support Professional with a solid history at Maxim Healthcare, specializing in behavior management and community integration. Expertise in promoting client autonomy through effective self-advocacy training while prioritizing safety and well-being. Renowned for meticulous documentation skills and a commitment to delivering empathetic, dependable support that significantly improves clients
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Maxim Healthcare
Harrisburg, PA
02.2025 - Current
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Facilitated social interactions between participants and their peers in the community.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided guidance and support to ensure safety of individuals served.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Assisted in planning and implementing recreational activities for participants.
- Accompanied individuals on outings to promote independence and integration into the community.
- Transported clients to doctor's appointments and errands.
Dishwasher
Lucky Dog Cafe
Lancaster, PA
09.2024 - 02.2025
- Ensured that workstations were kept neat and tidy throughout the shift.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Stocker/Cashier
Lidl
North Brunswick, NJ
01.2024 - 07.2024
- Stocked shelves with newly arrived products.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Provided customer service by answering questions about product location, price and availability.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Resolved or assisted in handling routine customer concerns within established guidelines.
Loader and Unloader/Laundry and Dry Cleaning Assistant
Urban Outfitters, Inc.
Levittown, PA
01.2023 - 01.2024
- Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.
- Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
- Loaded and unloaded trucks with pallet jacks, forklifts, and other equipment.
- Processed incoming garments, sorted them into categories and marked them for cleaning.
- Operated dry-cleaning machines to clean, rinse and steam press garments.
Store Associate
Home Depot
Levittown, PA
01.2022 - 01.2023
- Assisted customers with product selection based on their needs and preferences.
- Answered incoming calls regarding product inquiries or orders.
- Processed sales transactions accurately and efficiently at the cash register.
- Assisted with loading and unloading deliveries from vendors.
- Demonstrated excellent customer service skills at all times.
- Stocked shelves with merchandise and maintained inventory levels.
Education
High School Diploma -
South Brunswick High School
North Brunswick, NJ06-2012
Skills
- Behavior management
- Self-advocacy training
- Community integration
- Safety monitoring
- Recreational planning
- Documentation skills
- Customer service
- Team collaboration
- Time management
- Positive reinforcement
- Reliability
- Empathy and patience
- Conflict resolution
Timeline
Direct Support Professional
Maxim Healthcare
02.2025 - Current
Dishwasher
Lucky Dog Cafe
09.2024 - 02.2025
Stocker/Cashier
Lidl
01.2024 - 07.2024
Loader and Unloader/Laundry and Dry Cleaning Assistant
Urban Outfitters, Inc.
01.2023 - 01.2024
Store Associate
Home Depot
01.2022 - 01.2023
High School Diploma -
South Brunswick High School
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