Elishma Smith
JACKSONVILLE,FL
Summary
Dynamic and adaptable professional with a rich background in transportation and support roles, notably as a Program Aide Driver with the City of Jacksonville. Excelled in optimizing participant success, enhancing safety protocols, and improving route efficiency. Skilled in computer proficiency and organizational skills, I significantly contributed to streamlined operations and elevated participant satisfaction.
Overview
17
17
years of professional experience
Work History
Program Aide Driver
City of Jacksonville
02.2019 - Current
- Monitored participant progress closely and provided tailored support to optimize individual success within the program.
- Reported issues immediately to supervisor for quick resolution.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Assisted in preparing recreational materials and supplies for each activity.
- Monitored participation in recreational activities to provide assistance to participants.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Transported and escorted program participants to and from activities and on field trips.
Bus Driver
Durham Transportation/Bernie Bus/STA
08.2010 - 02.2019
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
- Implemented new scheduling system to better accommodate peak travel times and improve reliability.
- Diffused potential passenger disputes with fairness and professionalism.
Dietary Aide
Homestead Manor Assisted Living
04.2008 - 03.2010
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
High School Diploma -
Homestead Senior High
Homestead, FL06-1989
Skills
- Inventory coordination
- Organizational skills
- Adaptability and flexibility
- Computer proficiency
- Data entry
- Self motivation
- Policy enforcement
- Arts and crafts
- Professional demeanor
- Daily schedule creation
- Community outreach
- Equipment setup
Timeline
Program Aide Driver
City of Jacksonville
02.2019 - Current
Bus Driver
Durham Transportation/Bernie Bus/STA
08.2010 - 02.2019
Dietary Aide
Homestead Manor Assisted Living
04.2008 - 03.2010
High School Diploma -
Homestead Senior High
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