Eliska Bossa
Miami,FL
Summary
Proven track record in enhancing client relationships and exceeding sales goals, demonstrated during my tenure at Tiffany&Co.
Expert in client interaction and retention, I excel in cross-selling and introducing clients to High Jewelry, significantly boosting sales even as part time client advisor.
Skilled in building strong client rapport, my approach has consistently led to successful outcomes in high-stakes environments.
Overview
7
7
years of professional experience
Work History
Part Time Client Advisor - Aventura
Tiffany&Co
10.2022 - Current
- Matained sales records of previous years as a full time client advisor
- Became more efficient and productive to keep sales records during part time hours
- Focused on developing relationships with existing clients
- Maintained same responsibilities as full time client advisor
Full Time Client Advisor - Aventura
Tiffany&Co.
12.2020 - 10.2022
- Assisted in training new team members, sharing best practices
- Strengthened client relationships through regular communication, proactive follow-up on inquiries and clientelling
- Maintained in-depth knowledge of industry trends and jewelry
- Developed strong rapport with clients from all over the world
Flight Attendant
American Airlines
05.2017 - 12.2020
- Enhanced passenger satisfaction by providing exceptional service on international routes
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Worked efficient in a high stress environment
Education
AJP - Applied Jewelry Professional
GIA
Carlsbad, CA12.2024
Associate of Arts - Associate in Arts
Miami Dade College
Miami, FL07.2017
Skills
- Client interaction
- Achieving or exceeding sales goals (monthly and yearly)
- Cross-selling techniques
- Client Retention Strategies
- Building strong relationship with clients
- Introducing clients to High Jewelry
Position
Cartier Part Time Sales Associate - Aventura boutique
Languages
English
Native or Bilingual
Czech
Native or Bilingual
Spanish
Professional Working
Russian
Limited Working
Timeline
Part Time Client Advisor - Aventura
Tiffany&Co
10.2022 - Current
Full Time Client Advisor - Aventura
Tiffany&Co.
12.2020 - 10.2022
Flight Attendant
American Airlines
05.2017 - 12.2020
AJP - Applied Jewelry Professional
GIA
Associate of Arts - Associate in Arts
Miami Dade College
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