Elissa DeHeart
La Mesa,CA
Summary
I have a strong foundation in customer service seeking a serving position. Also a dedicated interest in providing outstanding service and care. I bring excellent communication skills, outstanding collaborative abilities, and a deep commitment to assisting others. I am looking to apply these qualities to make a meaningful contribution to a team and continue to grow.
Overview
7
7
years of professional experience
Work History
Barista
The Simple Coffeehouse
San Diego, California
07.2024 - Current
- Provided exceptional customer service by greeting and assisting customers promptly.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prepared a variety of coffee beverages using espresso machines and grinders.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Managed cash register operations, including processing transactions efficiently.
- Restocked supplies, ensuring availability of ingredients and materials at all times.
- Maintained cleanliness and organization of the coffee preparation area and equipment.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Teacher's Assistant
Temple Solel Early Childhood Center
Cardiff by The Sea, CA
09.2023 - 02.2024
- Collaborated with teachers to develop lesson plans and educational materials that addressed diverse student needs.
- Interacted with students in age-appropriate ways to support their developmental growth.
- Contributed to a safe and orderly classroom environment conducive to learning.
- Demonstrated positive behavior to foster trust and enhance classroom management.
Hostess
Parc-Bistro Brasserie
San Diego, CA
01.2023 - 07.2023
- Managed reservations and addressed guest inquiries to ensure a smooth dining experience.
- Provided versatile support across various positions to enhance operational efficiency.
- Coordinated guest seating and managed waitlist to optimize table turnover.
- Showed versatility by providing support across various positions.
Server/Hostess
Fig Tree Cafe
Pacific Beach, CA
05.2019 - 10.2020
- Organized and managed table assignments and order flow, adapting to changing customer volumes throughout the day.
- Interacted and fostered a friendly and professional rapport with patrons.
- Resolved service issues promptly, enhancing customer satisfaction through effective problem-solving.
- Maintained food safety and sanitation standards, ensuring compliance with health regulations.
Education
High School Diploma -
Granite Hills High School
El Cajon, CASkills
- Exceptional memory
- Customer service
- Attention to detail
- Multitasking and organization
- Collaborative teamwork
- Team collaboration
- Independent work
- Adaptability
- Exceptional communication skills
- Empathetic approach
- Leadership potential
- Positive and professional
Timeline
Barista
The Simple Coffeehouse
07.2024 - Current
Teacher's Assistant
Temple Solel Early Childhood Center
09.2023 - 02.2024
Hostess
Parc-Bistro Brasserie
01.2023 - 07.2023
Server/Hostess
Fig Tree Cafe
05.2019 - 10.2020
High School Diploma -
Granite Hills High School