Elissa Drake
Mesa,USA
Summary
Result-oriented HR Liaison with 10+ years of experience in employee relations, talent acquisition, and payroll processing with PeopleSoft. Utilizing strong communication skills to drive administrative success. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and able to work independently.
Overview
35
35
years of professional experience
Work History
HR Liaison/Sr. Admin Assist
Hennepin County – NorthPoint Health & Wellness Center
Minneapolis, MN
03.2024 - Current
- Lead department committees regarding recommended action about services, policies, or procedures and assist in resolving complex issues. Analyze and interpret current and proposed laws, rules and regulations.
- Facilitate and managed department workgroup of managers reviewing guidelines and workplace practices. Deliver and evaluate HR components of the department HRSA – Health Resources and Services Administration process and FQHC – Federally Qualified Health Center. Assigned as HR Operations steward of HRSA site visit practice and procedures including credentialing, training and licensure documentation.
- Promote working relationships with NorthPoint Human Services COO and HR manager to create holistic work relationships. Develop and review guidelines to align best practices between two campuses. Facilitate/mediate with management regarding discipline action and coaching tools regarding department policies.
- Serve as liaison between HRSA, MDH, DHS and MNACHC – MN Association of Community Health Centers.
- Serves as point of contact for Labor Relations, union stewards other county executive team stakeholders.
HR Assistant/Intermediate Admin Assist
NorthPoint Health & Wellness Center
Minneapolis
12.2015 - 03.2024
- Managed department review and payroll processing. Perform paraprofessional duties related to specific Human Resources functions (i.e., staffing, employment, benefits, compensation, training, etc.)
- Establish a data driven annual Performance Improvement system that directly connects performance to clinic’s mission, strategic goals and clinical and fiscal outcomes.
- Develop and coordinate new employee orientation. Ensuring employees understand roles and responsibilities in patient outcomes, and quality assurance standards and expectations.
- Review for accuracy and compliance with county polices, process, payroll/personnel transactions related to evaluation, promotions, salary/job class changes and employment verification.
HR Payroll / Admin Assistance
NorthPoint Health & Wellness Center
Minneapolis
09.2010 - 12.2015
- Review timesheet submission for approvals. Process performance evaluations which may include increase or position changes.
- Interpret HR rules on routine issues for department supervisors and employees. Draft internal department guidelines based on county-wide policies and procedures.
- Serve as point of contact for internal complaints; work closely with HRBP in addressing complaints. Recommend and implement corrective actions when necessary and appropriate.
- Review for accuracy and compliance with county polices, process, payroll/personnel transactions related to evaluation, promotions, salary/job class changes and employment verification.
Prin. Office Specialist
Hennepin County
Minneapolis
01.1991 - 09.2010
- Various departments and responsibilities which include:
- Child protection intake, Daycare eligibility intake, and Central Payroll Processor.
Education
Master of Arts - Organizational Leadership
Augsburg University
Minneapolis, MNBachelor of Arts - Communication-HR Focused
Augsburg College
Minneapolis, MNSkills
- Team player
- Excellent time management skills
- Conflict management
- Public speaking
- Customer relations
- Training and mentoring
- Team building
- Employee onboarding
- Diversity and inclusion
- Employee relations
- Complex Problem-solving
- Exit interviews
- Candidate sourcing
- Organizational development
- Pre-employment screening
- Recruitment strategies
- Talent acquisition
- Confidential document control
- Background checks
- Risk management
Timeline
HR Liaison/Sr. Admin Assist
Hennepin County – NorthPoint Health & Wellness Center
03.2024 - Current
HR Assistant/Intermediate Admin Assist
NorthPoint Health & Wellness Center
12.2015 - 03.2024
HR Payroll / Admin Assistance
NorthPoint Health & Wellness Center
09.2010 - 12.2015
Prin. Office Specialist
Hennepin County
01.1991 - 09.2010
Master of Arts - Organizational Leadership
Augsburg University
Bachelor of Arts - Communication-HR Focused
Augsburg College