ELISSA FELL
Naples,FL
Summary
Engaging Fashion Stylist with expertise in addressing clients' needs and finding solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Child Protective Investigator
Florida's Department of Children and Families
06.2023 - 05.2024
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Scheduled and collaborated with multidisciplinary teams to ensure comprehensive assessments and intervention plans for children at risk.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Provided expert testimony in court hearings, contributing to informed decisions on child welfare matters.
- Ensured compliance with state regulations regarding timelines for investigations, documentation, and reporting requirements.
- Managed high caseloads efficiently, approximately 25-30 cases per month with 100% commencement metric, 100% victims seen metric, and 94% case closures under 60 days metric.
Office Manager
Optimal Wellness Naples
10.2022 - 02.2023
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Direct Support Professional
Office of People With Developmental Disabilities
06.2019 - 10.2022
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Consignment Inventory Specialist
Simplicity Consignment
06.2012 - 07.2014
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Enhanced inventory management by implementing efficient consignment procedures and tracking systems.
- Reduced stock discrepancies by conducting regular audits and reconciling inventory records with physical counts.
- Developed effective forecasting models to anticipate demand patterns and adjust inventory levels accordingly.
Education
Certification -
Aveda Institute
New York, NY01.2019
2 Years - Fashion Merchandising
Marist College
Poughkeepsie, NY05.2014
High School Diploma -
Franklin D. Roosevelt High School
Staatsburg, NY06.2010
Skills
- Communication skills
- Client engagement and assistance
- Clinical documentation
- Computer knowledge - Apple, Windows, Microsoft, Adobe
- Bill Pay, scheduling, admin duties
- Training and mentoring
- Client consultation
- Wardrobe styling
Websites
Timeline
Child Protective Investigator
Florida's Department of Children and Families
06.2023 - 05.2024
Office Manager
Optimal Wellness Naples
10.2022 - 02.2023
Direct Support Professional
Office of People With Developmental Disabilities
06.2019 - 10.2022
Consignment Inventory Specialist
Simplicity Consignment
06.2012 - 07.2014
Certification -
Aveda Institute
2 Years - Fashion Merchandising
Marist College
High School Diploma -
Franklin D. Roosevelt High School
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