Proven ability to excel in fast-paced environments while effectively solving complex problems. Strong communication and teamwork skills facilitate collaboration with diverse groups, ensuring high levels of customer satisfaction. Demonstrated success in maintaining positive relationships and delivering results under pressure.
Overview
3
3
years of professional experience
Work History
Child Protective Investigator
Texas Department of Family Protective Services
College Station
01.2024 - Current
Executed case initiation from reports while managing high-pressure scenarios.
Evaluated children's risk and safety through comprehensive assessments.
Interviewed children, parents, and relevant individuals using non-leading questions about traumatic experiences.
Documented injuries by photographing and scaling as appropriate.
Effectively mitigated conflicts to promote family stability.
Worked in tandem with law enforcement to support investigations.
Provided testimony in court when required to clarify case details.
Ensured task completion within designated deadlines while accommodating varying family resources.
Jewelry Consultant/Key Holder
Kays Jewelers
Amarillo
06.2023 - 01.2024
Fostered customer relationships by addressing questions and guiding purchases effectively.
Facilitated guest interactions via phone to provide assistance and resolve inquiries.
Promoted products and warranties to enhance customer value perception.
Managed intake for repair dispatches and coordinated successful pickups.
Clarified payment options for repairs, highlighting Kays as an optimal choice.
Intern
Amarillo Police Department
Amarillo
08.2022 - 12.2022
Completed 240 hours of ride-along experience during third shift weekly.
Participated weekly in various sections of Criminal Investigations Division, including crime scene unit.
Gained practical insights through consistent engagement in multiple investigative functions.
Child Protective Investigator at Texas Department of Family Protective ServicesChild Protective Investigator at Texas Department of Family Protective Services
Conservatorship Specialist at Texas Department of Family and Protective ServiceSConservatorship Specialist at Texas Department of Family and Protective ServiceS
Child Protective Services Caseworker at Texas Department of Family Protective ServicesChild Protective Services Caseworker at Texas Department of Family Protective Services