Elissa Lachance
Milford,PA
Summary
Compassionate Caregiver skilled in supporting residents with daily living activities to promote independence. Experienced in team collaboration and safety protocol adherence, enhancing resident well-being through dedicated support. Focused on empowering individuals to reclaim their voices and pursue improved quality of life after trauma.
Overview
4
4
years of professional experience
Work History
PCA
The Sentinel Of Port Jervis
Port Jervis, New York
03.2025 - Current
- Facilitated social activities that fostered mental wellness among residents.
- Supported nursing staff with medical tasks and documentation as needed.
- Communicated effectively with team members regarding resident care plans.
- Followed safety protocols to ensure a secure environment for residents.
- Delivered companionship and emotional support, significantly improving resident quality of life.
- Documented resident progress and changes in condition accurately and promptly.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Provided emotional support to patients and families during difficult times.
- Assisted patients by responding quickly to bell or light signals, ensuring their needs were met.
- Monitored and reported clinical symptoms to healthcare professionals, enabling timely interventions for residents.
DSP Worker
The Ranch at Bethel
Bethel, New York
10.2024 - 02.2025
- Provided direct support to residents through daily living activities.
- Assisted in implementing individualized care plans for each resident.
- Documented daily activities and observations accurately in care logs.
- Contributed to team meetings by sharing insights on resident progress and care strategies.
- Organized recreational activities to boost resident engagement and promote well-being.
- Followed health and safety protocols to ensure resident safety at all times.
- Built strong and trusting rapport with clients and loved ones.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Consulted with client care team to continually update care plans.
- Measured and documented patients' vital signs, including blood pressure and pulse, to monitor health status.
- Assisted clients in adapting to new lifestyles during periods of incapacitation or recuperation.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Contributed to case reviews of client status and progress.
- Communicated effectively with residents to address their needs and concerns.
- Established professional working relationships with staff from various levels.
- Developed and implemented safety protocols to ensure compliance with health and safety regulations.
- Trained staff members to perform work activities and use computer applications.
PCA
The Sentinel Of Port Jervis
Port Jervis, New York
11.2023 - 09.2024
- Supported residents with daily living activities and personal care needs to promote independence.
- Communicated effectively with team members regarding resident care plans.
- Engaged residents in social activities to promote mental wellness.
- Followed safety protocols to ensure a secure environment for residents.
- Documented resident progress and changes in condition accurately and promptly.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Maintained accurate records of client care services provided on a daily basis.
- Responded promptly to emergency situations according to established protocols.
- Accompanied clients to doctor's appointments and outings.
- Coordinated with family members and healthcare professionals to create tailored care plans for each resident.
- Monitored patient condition for physical, emotional, and symptomatic changes to ensure timely care.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
BHT-ABA
Pathways Community Services
Milford, Pennsylvania
04.2022 - 06.2023
- Implemented behavior intervention plans to improve client outcomes and support team goals.
- Provided compassionate support and guidance to clients to address their needs effectively.
- Assessed customer needs quickly and effectively to enhance service delivery.
- Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Regularly assessed progress and provided feedback to ensure alignment with goals and objectives.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with diverse coworkers to accomplish goals and address product and service-related issues.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Updated and maintained databases with current information.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Education
Some College (No Degree) - Criminal Justice
Southern New Hampshire University
Hooksett, NHSkills
- Patient care
- Dementia care
- Medication management
- Catheter care
- Care planning
- Safety protocols
- Record keeping
- HIPAA compliance
- Data collection
- Team collaboration
- Problem resolution
- Emotional support
- Family support
- Cultural sensitivity
- Advocacy skills
- Communication skills
Timeline
PCA
The Sentinel Of Port Jervis
03.2025 - Current
DSP Worker
The Ranch at Bethel
10.2024 - 02.2025
PCA
The Sentinel Of Port Jervis
11.2023 - 09.2024
BHT-ABA
Pathways Community Services
04.2022 - 06.2023
Some College (No Degree) - Criminal Justice
Southern New Hampshire University