Elissa Lewis
Kearney,MO
Overview
13
13
years of professional experience
Work History
Team Manager of Branch Operations
Apria Healthcare
Pleasant Valley, MO
08.2019 - 06.2024
- Supervised day-to-day operations and task allocation for staff
- Ensured continuous learning and development for all employees
- Foster a positive work environment by encouraging teamwork and open communication.
- Conducted regular performance evaluations, providing constructive feedback and identifying opportunities for professional development.
- Managed budgets and allocated resources efficiently for optimal operation
- Develop and implement strategic plans to improve processes.
- Act as a liaison between upper management and staff to relay important initiatives and updates.
- Verified insurance and ensured adherence to insurance guidelines through thorough documentation review
Branch Coordinator
Apria Healthcare
Pleasant Valley, MO
10.2011 - 08.2019
- Assisted patients and referrals in the process of ordering durable medical equipment
- Coordinated with healthcare providers to ensure seamless communication and care delivery.
- Managing appointment schedules and reminders to enhance patient satisfaction.
- Providing compassionate support and information to patients and their families.
- Handling billing tasks accurately to ensure timely insurance claims processing.
- Participating in continuous training and development to stay updated with industry standards and best practices.
Education
GED -
Kearney High School
05-2010
Skills
- HIPPA
- Medical Terminology
- Project Management
- Explanation of Benefits
- Data Entry
- Medical Documentation
- Patient Intakes Procedures
- Excel
Timeline
Team Manager of Branch Operations
Apria Healthcare
08.2019 - 06.2024
Branch Coordinator
Apria Healthcare
10.2011 - 08.2019
GED -
Kearney High School