Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elissa Lewis

Kearney,MO

Summary

Motivated healthcare professional with over a decade of experience. Demonstrated success in enhancing processes, overseeing budgets, and cultivating positive work environments. Proficient in medical terminology, project management, and insurance billing.

Overview

13
13
years of professional experience

Work History

Team Manager of Branch Operations

Apria Healthcare
08.2019 - 06.2024
  • Supervised day-to-day operations and task allocation for staff.
  • Ensured continuous learning and development for all employees.
  • Conducted regular performance evaluations, providing constructive feedback, and identifying opportunities for professional development.
  • Managed budgets and allocated resources efficiently for optimal operation.
  • Developed and implemented strategic plans to improve processes.
  • Liaison between upper management and staff to relay important initiatives and updates.
  • Verified insurance and ensured adherence to insurance guidelines through thorough documentation review.
  • Managed ongoing partnerships with a diverse range of referral sources such as doctors, hospitals, nursing homes, and other healthcare facilities.

Branch Coordinator

Apria Healthcare
10.2011 - 08.2019
  • Assisted patients and referrals in the process of ordering durable medical equipment.
  • Coordinated with healthcare providers to ensure seamless communication and care delivery.
  • Managing appointment schedules and reminders to enhance patient satisfaction.
  • Providing compassionate support and information to patients and their families.
  • Handling billing tasks accurately to ensure timely insurance claims processing.
  • Participating in continuous training and development to stay updated with industry standards and best practices.
  • Conducted product demonstrations and delivered technical support concerning DME product utilization.

Education

High School Diploma -

Kearney High
05.2010

Skills

  • Medical Terminology
  • Project Management
  • Explanation of Benefits
  • Data Entry
  • Medical Documentation
  • Patient Intakes Procedures
  • Excel
  • Insurance Billing
  • HIPAA Compliance
  • Quality Control Procedures
  • Analytical Thinking

Timeline

Team Manager of Branch Operations

Apria Healthcare
08.2019 - 06.2024

Branch Coordinator

Apria Healthcare
10.2011 - 08.2019

High School Diploma -

Kearney High

Similar Profiles

CREATE PROFILE
Elissa Lewis