Summary
Overview
Work History
Education
Skills
Highlights
Timeline
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Elissa Miller

Cibolo

Summary

I am an Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. I am skilled in anticipating customer needs, addressing complaints, and resolving issues quickly. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Clinical Laboratory Assistant

Northeast Methodist Hospital
10.2021 - Current
  • Supported operations across Hematology, Urinalysis, Chemistry and Microbiology departments.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.

Crew Member

Dunkin'
05.2020 - 09.2021
  • Worked well with teammates and accepted coaching from management team.
  • Addressed guest needs, questions, or concerns to create optimum experience.
  • Worked front counter, drive-thru and other areas.
  • Handled money and ensured safe was properly counted.

Sales Associate

Bed Bath and Beyond
03.2021 - 07.2021
  • Processed and shipped out customer orders
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Associate of Science -

Northeast Lakeview College
Universal City, TX
05.2024

Certification of Completion -

Texas School of Phlebotomy
China Grove, TX
07.2021

Diploma -

Byron P. Steele II High School
Cibolo, TX
05.2021

Skills

  • Venipuncture
  • Order of Draw
  • Dispose of biomedical waste in accordance with standards
  • Blood Cultures
  • OSHA Certified
  • Finger Stick Capillary
  • Maintain medical records
  • Glucose Testing
  • Finger & Heel Sticks
  • BLS Certified
  • POS system
  • Cash Register and Cash Handling

Highlights

  • Venipuncture
  • Order of Draw
  • Dispose of biomedical waste in accordance with standards.
  • Blood Cultures
  • OSHA Certified
  • Finger Stick Capillary
  • Maintain medical records.
  • Glucose Testing
  • Finger & Heel Sticks
  • BLS Certified

Timeline

Clinical Laboratory Assistant

Northeast Methodist Hospital
10.2021 - Current

Sales Associate

Bed Bath and Beyond
03.2021 - 07.2021

Crew Member

Dunkin'
05.2020 - 09.2021

Associate of Science -

Northeast Lakeview College

Certification of Completion -

Texas School of Phlebotomy

Diploma -

Byron P. Steele II High School

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Elissa Miller