Elissa Navarro
Visalia,California
Summary
Experienced housekeeper at Tagus Inn, adept at maintaining pristine environments through expert cleaning techniques and safe chemical use. Enhanced guest satisfaction by engaging with clients and ensuring room readiness. Achieved a 95% guest approval rating for cleanliness. Skilled in linen replenishment and deep cleaning, consistently exceeding employer expectations with attention to detail and proactive problem-solving.
Overview
4
4
years of professional experience
Work History
Office Assistant
Sciacca Properties Real Estate
Visalia, Ca
03.2022 - 03.2023
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted with onboarding of new employees.
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
Housekeeper
Tagus Inn
02.2019 - 04.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
GED -
Tulare Adult School
Tulare, CASkills
- Cleaning techniques
- Deep cleaning
- Safe cleaning with chemicals
- Linen replenishment
Timeline
Office Assistant
Sciacca Properties Real Estate
03.2022 - 03.2023
Housekeeper
Tagus Inn
02.2019 - 04.2021
GED -
Tulare Adult School