Elissa Rodriguez
Ingleside,TX
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
16
16
years of professional experience
Work History
Package Center Supervisor
United Parcel Services, UPS
Corpus Christi , TX
03.2014 - Current
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Addressed customer concerns with suitable solutions.
- Anticipated and tracked operational and tactical risks to provide strategic solutions.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Built strong operational teams to meet process and production demands.
- Planned delivery routing, team workflows and promotional initiatives.
- Managed, scheduled and coordinated office functions and activities for employees.
Shipping Supervisor
Fincantieri Marine Systems
Ingleside, TX
03.2009 - 12.2013
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Created and sent price quotes to potential customers.
- Checked loaded materials compared to work orders for correctness.
- Presented and explained work orders to team.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Completed or assisted with difficult or skilled tasks.
- Reviewed supplies inventory levels and purchased necessary items.
- Monitored workers and reviewed completed work for proper performance.
Education
Associate of Applied Science - Process Technology
Del Mar College
Corpus Christi, TX06-2026
High School Diploma -
Ingleside High School
Ingleside, TX12-2006
Skills
- Packaging
- Material storage
- Multitasking strength
- Merchandise tracking
- Inventory control procedures
- Decision-Making
- Email and Phone Communication
- Attention to Detail
- Task Delegation
- Clear Communication
- Work Planning and Prioritization
- Team Management
- Organizational Skills
- Excellent Communication
- Teamwork and Collaboration
Volunteer
- I have volunteered for the Salvation Army during Christmas, getting our drivers and employees together to donate to the angels every year for 10 years with UPS.
- Volunteered to work the booths for Oysterfest in Rockport Texas.
- I participate in the IPTA ( Industrial Process Technology Association ) club for the program that I am in at Del Mar College.
Timeline
Package Center Supervisor
United Parcel Services, UPS
03.2014 - Current
Shipping Supervisor
Fincantieri Marine Systems
03.2009 - 12.2013
Associate of Applied Science - Process Technology
Del Mar College
High School Diploma -
Ingleside High School
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