Elissar Zein
Dearborn Heights
Summary
Dynamic, results-driven professional eager to leverage a diverse skill set in a challenging role that drives organizational success. Committed to fostering innovation and continuous improvement in the workplace, with a proven track record of thriving in fast-paced environments while delivering exceptional outcomes. Strong analytical, communication, and teamwork abilities enhance adaptability to new challenges and contribute positively to team dynamics. A proactive approach, combined with a dedication to lifelong learning, ensures ongoing professional development and impactful contributions.
Overview
9
9
years of professional experience
Work History
Payroll Manager
Great One Logistic LLC
10.2023 - 06.2025
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Calculated deductions and processed payroll for employees.
Billing Specialist
Delta Freight LLC
04.2019 - 06.2023
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Handled account payments and provided information regarding outstanding balances.
- Generated monthly billing and posting reports for management review.
Production Operator
Daehan Solution Michigan LLC
09.2018 - 03.2019
- Work on production line manufacturing Automotive NVH Components including carpeting for the FCA Dodge ram line with consistent speed and accuracy
- Ensure that Daehan and FCA production requirements and standards are met consistently
- Make every effort to increase productivity and efficiency without compromising quality
- Operate machinery correctly and maintain it with care
- Report any machinery issues to Production, Maintenance and Quality Management
Customer Service and Sales Associate/Cashier
Dearborn Halal Meat
05.2016 - 07.2018
- Providing responsive, exceptional service to counter customers by answering questions, making recommendations, providing samples, and responding to requests.
- Recommending, slicing, weighing, packaging, and pricing meats and cheeses.
- Preparing special orders and party trays.
- Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
- Confirming that all displays, products, and services comply with company standards.
Customer Service Representative
02 Cars Inc.
05.2016 - 12.2016
- Follow up with prospective customers in response to their email inquiries.
- Receive all inbound sales calls.
- Set appointments with customers.
- Maintain a customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
- Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
Education
Associate of General Studies - Accounting, Philosophy
Henry Ford Community College
11.2025
Skills
- Proficient in manufacturing environments
- Detail-oriented
- Analytical reasoning
- Proficient in technology
- Cross-training in manufacturing processes
- Experienced in MS Office applications
- Team leadership
- Clear communication
- Customer service
- Billing and invoicing
Accomplishments
Recognized as one of only two employees selected for specialized training in Korea, demonstrating exceptional work ethic, attendance, and a deep understanding of manufacturing processes.
Timeline
Payroll Manager
Great One Logistic LLC
10.2023 - 06.2025
Billing Specialist
Delta Freight LLC
04.2019 - 06.2023
Production Operator
Daehan Solution Michigan LLC
09.2018 - 03.2019
Customer Service and Sales Associate/Cashier
Dearborn Halal Meat
05.2016 - 07.2018
Customer Service Representative
02 Cars Inc.
05.2016 - 12.2016
Associate of General Studies - Accounting, Philosophy
Henry Ford Community College