Elitzzia Cantu
Rothbury
Summary
Dedicated phlebotomist with expertise in venipuncture and patient care, honed at Trinity Health. Proven ability to enhance patient comfort and satisfaction through compassionate communication and precise specimen handling. Skilled in infection control and quality assurance, consistently delivering accurate results while maintaining a clean and organized work environment.
Overview
2027
2027
years of professional experience
Work History
Phlebotomist
Trinity Health
Shelby, MI
2025 - Current
- Assisted in patient preparation for blood collection, ensuring comfort and understanding of procedures.
- Collected and labeled blood samples accurately, maintaining compliance with safety protocols.
- Maintained cleanliness and organization of phlebotomy station, adhering to infection control standards.
- Supported laboratory staff by preparing specimens for testing and processing documentation efficiently.
- Engaged with patients to explain procedures, enhancing their experience and reducing anxiety levels.
- Learned proper techniques for venipuncture and capillary collections under supervision of experienced phlebotomists.
- Followed established protocols for specimen handling, contributing to accurate test results and patient care.
- Observed best practices in equipment sterilization and maintenance, ensuring operational readiness at all times.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Organized daily work based on collection priority.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Worked in the ER, doctors offices, nursing homes and urgent care as a phlebotomist for trinity health
Education
High School Diploma - Certified Phlebotomist
Walkerville High School
Walkerville, MISkills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Blood collection techniques
- Specimen labeling procedures
- HIPAA
- Patient support
- Blood culture collection
- Capillary puncture
- Data entry
- Specimen preparation
- Infection control
- Quality control
- Paperwork processing
- Pediatric phlebotomy
- Recording data
- Patient preparation
- Syringe method
- Quality control guidelines
- Sample storage
- Geriatric phlebotomy
- Skin puncture
- Adaptable approach
- Medical records management
- Hemoglobin testing
- Health education
- Medical office administration
- Quality assurance
- Medical testing
- Medical records review
- Diagnostic testing
- Personal protective equipment usage
- Health and safety
- Medical terminology
- Technical troubleshooting
- Patient assessment
- Multi-sample collection
- Blood collection
- On-site testing
- Blood component separation
- Sample labeling
- Laboratory procedures understanding
- Specimen collection and storage
- Proper labeling
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist
Trinity Health
2025 - Current
High School Diploma - Certified Phlebotomist
Walkerville High School