Eliya Luhanga

• Assessed customer needs and provided tailored product recommendations to meet their specific requirements.

• Processed sales transactions efficiently, contributing to achieving and exceeding sales targets.

• Managed customer inquiries and complaints, ensuring prompt resolution and maintaining high levels of customer satisfaction.

• Maintained product knowledge to assist customers effectively and enhance the shopping experience.

• Assisted in stock management and display arrangement to optimize sales and ensure a well-organized store environment.

• Finding new clients who import/export goods
• Selling services like Customs clearance, Freight forwarding (sea, air, road) Warehousing and Door-to-door logistics
• Preparing quotations and service proposals
• Maintaining client relationships
• Coordinating with operations to ensure smooth service delivery
• Build relationships with manufacturers, traders, and logistics partners
• Maintained up-to-date knowledge of store sales, payment policies and security standards.

• Gathering data on water consumption, water quality, and other relevant factors.

• Analyzing data to identify trends and patterns of water consumption and problems related to the service.

• Tracking the progress of water supply projects, assessing their impact, and identifying any challenges or issues that need to be addressed.

• Conducting surveys and interviews to determine the water needs of communities and identify potential solutions.

• Report writing on findings and recommendations.