Tina Albright
Brooklyn
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Assistant
Deals And Discounts
10.2022 - 08.2023
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Processed transactions accurately while maintaining a high level of customer service.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
Director
Children’s Dental Hospital
03.2017 - 03.2020
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored and coordinated workflows to optimize resources.
Associate Manager
Michaels Arts And Crafts
07.2014 - 10.2016
- Enhanced team productivity by implementing efficient project management strategies.
- Improved client satisfaction by consistently delivering high-quality work on schedule.
- Streamlined processes for increased efficiency and cost savings within the department.
- Developed innovative marketing campaigns that drove brand awareness and customer engagement.
- Mentored junior team members, contributing to their professional growth and skill development.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
Front Desk Assistant
Lucille Roberts
02.2014 - 11.2015
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about gym services.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Assisted management in maintaining room and gave tours to potential gym members.
- Provided exceptional service through efficient handling of guest complaints, resulting in repeat business and positive reviews.
- Improved communication between departments with thorough documentation of guest requests or concerns for prompt resolution.
- Ensured accurate billing procedures by diligently reviewing charges, processing payments, and generating detailed invoices upon checkout.
- Answered customer telephone calls promptly and appropriately handled needs.
Production Assistant
B.E.T
03.2011 - 08.2013
- Enhanced production efficiency by streamlining processes and implementing organizational improvements.
- Reduced production errors through close attention to detail and thorough quality control checks.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Worked on multiple pilots and gathering images.
Vet Technician Assistant
Animal Kind Hospital
07.2008 - 06.2010
- Enhanced patient care by assisting with medical procedures, including administering medications and vaccinations.
- Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
- Supported veterinarians in conducting diagnostic tests, resulting in accurate diagnoses and effective treatment plans.
- Contributed to the well-being of animals by monitoring their conditions during recovery from surgeries and treatments.
- Streamlined record-keeping processes, updating patient files accurately and efficiently after each visit.
- Maintained inventory levels of medical supplies, reducing stock shortages and ensuring timely delivery of necessary items for patient care.
- Facilitated communication between veterinarians and pet owners regarding treatment plans, ensuring clear understanding of expectations for optimal results.
- Regularly sanitized equipment and work areas following established protocols to maintain a clean clinic environment.
Education
Bachelor Of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2023
Skills
- Processing Payments
- Complex Problem-Solving
- Cash Handling
- Stock Management
- Opening and Closing Procedures
- Goal-Oriented
- Sales Expertise
- Problem-solving
- Active listening
- Product knowledge
- Relationship building
- Conflict resolution
- Customer service
- Attention to detail
- Time management
- Organizational skills
- Sales techniques
- Multitasking
- Cross-selling
- Computer literacy
- Market research
- Data analysis
- Decision-making
- Social media savvy
- Payment Processing
- Inventory Management
- Retail Merchandising
- Store Organization
- Customer Assistance
- Sales Records Management
- POS Software
- Information Analysis
- Creative Thinking
- Brand Promotion
- Computer Proficiency and Microsoft Office
- Cash Drawer Management
- Friendly and Helpful
- Exceeding Customer Expectations
- Informed Product Selections
- Basic Mathematics
- Flexible Hours
- Organization
- Team Cooperation
- Merchandise Rentals
- Strong Communication and Interpersonal Skills
- Merchandise Recommendations
- Adaptable and Flexible
- Building Customer Loyalty
- Staff Support
- Meeting Sales Goals
- Retail Metrics and Goals
- Inventory and Stocking
- Documentation and Reporting
- Microsoft Applications Proficiency
- Team Supervision
Store Policies and Procedures
Certification
Incentive Award in Japanese
Animal Science Award
Languages
Japanese
Limited Working
Timeline
Sales Assistant
Deals And Discounts
10.2022 - 08.2023
Director
Children’s Dental Hospital
03.2017 - 03.2020
Associate Manager
Michaels Arts And Crafts
07.2014 - 10.2016
Front Desk Assistant
Lucille Roberts
02.2014 - 11.2015
Production Assistant
B.E.T
03.2011 - 08.2013
Vet Technician Assistant
Animal Kind Hospital
07.2008 - 06.2010
Bachelor Of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
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