Eliza Berry
Holladay,UT
Summary
Proven in enhancing customer satisfaction and managing inventory at Utah's Hogle Zoo, I excel in customer service and problem-solving. Demonstrated ability to foster teamwork while ensuring a safe, nurturing environment for children, showcasing reliability and empathy.
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Utah's Hogle Zoo
06.2024 - 10.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Private Child Caregiver
Multiple Families
09.2023 - 04.2024
- Helped children complete homework assignments and school projects.
- Encouraged physical activity through outdoor games and sports participation.
- Managed challenging behaviors effectively through implementing consistent discipline techniques in accordance with parental preferences.
- Ensured a safe and nurturing environment by adhering to strict safety guidelines and procedures.
- Encouraged children to be understanding and patient with others.
- Regularly traveled with family to help with vacation activities and childcare.
Education
No Degree -
The Academy For Math, Engineering, And Science
Murray, UT06-2027
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Store opening and closing
- Money handling
- Store maintenance
- Patience and empathy
- Reliability and punctuality
- Schedule management
- Confidentiality and discretion
Languages
French
Full Professional
Timeline
Retail Sales Associate
Utah's Hogle Zoo
06.2024 - 10.2024
Private Child Caregiver
Multiple Families
09.2023 - 04.2024
No Degree -
The Academy For Math, Engineering, And Science
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