Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Eliza Costa

Culver City,CA

Summary

With an Extensive background in the field of childcare, as well as customer service, I am looking for a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I would like to sharpen my skills in customer service, the corporate world, or the counseling space.

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking a part time or full time position. Offering excellent communication and good judgment.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Psychology Assistant

Shirin Hart Therapy
Culver City , California
04.2022 - Current
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Answered the front desk phone and respond to emails-
  • Troubleshoot office printer and devices as well as gmail email
  • Helped build and design Squarespace website

Nanny/Babysitter

Bambino Sitters
Los Angeles, CA
01.2018 - Current
  • Bambino babysitters is a babysitting service offered through an app and online
  • It matches babysitters to parents in the area who request and book through the service
  • I have over 63 positive reviews on my profile, and have made lifelong connections with the parents and their children I have sat for
  • My reviews from all the parents of every child I have ever worked for as well as a copy of my bambino profile is attached.

Administrative Assistant/Receptionist

Mr. Ron Nori
Los Angeles, CA
02.2013 - Current
  • I have worked for Mr. Nori for over 5 years as his on call personal and administrative assistant
  • Mr. Nori in addition to working as a hotel auditor, is the cofounder of a company called Agedness Media which finds inspiring documentaries and creative commentaries and brokerages deals with PBS to have it aired on public television
  • As Mr.Nori's personal assistant, I ran errands for him, made phone calls and booked hotels and flights, filed paperwork and sent out memos via email and through Microsoft office, as well as helped input his paperwork and tax information into his online database.

Nanny/Babysitter

Natalie Newquist
Venice, CA
02.2019 - 12.2019
  • I took care of a now one and a half year old baby named Sabine, and would come over to the family house and assist the Dad as he worked from home
  • I put Sabine down for her naps, changed and fed her, and constructive play and developmentally appropriate activities
  • I also take her for a walk each day, as well as their dog Gigi.

Nanny/Babysitter

Erin Martell
Culver City, CA
06.2018 - 12.2019
  • Mrs. Martell has 2 children- Lucie aged 5 now and Wes age 9
  • I would help by supervising the children, assisting with meal preparation and bedtimes, bathtimes, and picking up from school and taking to appointments
  • I also assisted with household chores such as kitchen cleanup.

Culver City Math and Reading Center, Kumon
Culver City, CA
01.2018 - 10.2018
  • This job requires an attentive and constructive attitude towards early childhood education
  • The children's ages range from 3 and a half to 5 years old
  • Job also includes occasionally tutoring, supervising and ability to correct and grade homework of older children
  • End of the day clean up, and juggling up to 3 young children at once all doing different work are also regular tasks and skills needed and utilized.

Preschool Teacher

Kumon
Culver City, CA
12.2017 - 10.2018
  • Corrected and graded all levels of math and reading work, personally tutored and helped the preschool and new young students.

Cashier/Sales Associate

Rainbow Acres Health Food Store
09.2013 - 07.2014
  • This job required a good attitude in customer service, locating products, and providing personal recommendations
  • Also requires taking notice of inventory, restocking the shelves, facing the store, and putting products away
  • As well as knowledge of the cash register POS system
  • Eugene Baltski (6/14) eugenebalitski@gmail.com
  • I worked for Eugene in helping clean and lightly organize his paperwork and mail
  • Housekeeping duties included dishes, sweeping, wiping down counters and sinks, cleaning refrigerators, toilet, taking out trash, and laundry.

Cashier

Rainbow Acres Health Food Store
Los Angeles, CA
09.2013 - 07.2014
  • This job required a good attitude in customer service, locating products, and providing personal recommendations
  • Also requires taking notice of inventory, restocking the shelves, facing the store, and putting products away
  • As well as knowledge of the cash register POS system.

Cashier/Customer Service

East Coast Bagels
08.2013 - 09.2013
  • Included but not limited to: Washing dishes, sweeping floors, making bagels, sanitizing work surface, stocking refrigerator and coffee station.

Tutor

TutorGigs
Los Angeles, CA
05.2022 - Current
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Prepared lesson plans to meet goals identified in students' individualized study plans.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
  • Provided appropriate learning materials for students.
  • Taught students remotely using online video chat platform and other delivery channels.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Leveraged technology and visual aids to engage students and enhance learning.
  • Stressed importance of good study habits by encouraging students to create personalized study plans.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Worked with students in classrooms or home environments to provide educational support.

Education

Associate - Psychology

West LA College

High school diploma - undefined

Culver City Independent School

High school diploma - undefined

Emerson Adult School

Skills

  • Customer Inquiries
  • Support Services
  • Coordinating Care
  • Providing Feedback
  • Social Assistance
  • Community Resources
  • Exceptional Customer Service
  • Phone Inquiries
  • Medical Records Management
  • Childcare- experience with infant, toddler, child & young adult in childcare settings as well as in family home

Certification

Links https://deref-mail-02.com/mail/client/dereferrer/?redirectUrl=https%3A%2F%2Fwww.facebook.com %2Famarkforpeace Certifications and Licenses CCAPP State of California Department of Health Care Services Counselor Certification December 2019 to December 2020 Infant Child & Adult First Aid & CPR Certified American Red Cross Infant Child and Adult CPR and First Aid Certified- Certificate available upon request.

Additional Information

  • Authorized to work in the US for any employer

Timeline

Tutor

TutorGigs
05.2022 - Current

Psychology Assistant

Shirin Hart Therapy
04.2022 - Current

Nanny/Babysitter

Natalie Newquist
02.2019 - 12.2019

Nanny/Babysitter

Erin Martell
06.2018 - 12.2019

Nanny/Babysitter

Bambino Sitters
01.2018 - Current

Culver City Math and Reading Center, Kumon
01.2018 - 10.2018

Preschool Teacher

Kumon
12.2017 - 10.2018

Cashier/Sales Associate

Rainbow Acres Health Food Store
09.2013 - 07.2014

Cashier

Rainbow Acres Health Food Store
09.2013 - 07.2014

Cashier/Customer Service

East Coast Bagels
08.2013 - 09.2013

Administrative Assistant/Receptionist

Mr. Ron Nori
02.2013 - Current

Associate - Psychology

West LA College

High school diploma - undefined

Culver City Independent School

High school diploma - undefined

Emerson Adult School
Links https://deref-mail-02.com/mail/client/dereferrer/?redirectUrl=https%3A%2F%2Fwww.facebook.com %2Famarkforpeace Certifications and Licenses CCAPP State of California Department of Health Care Services Counselor Certification December 2019 to December 2020 Infant Child & Adult First Aid & CPR Certified American Red Cross Infant Child and Adult CPR and First Aid Certified- Certificate available upon request.
Eliza Costa