Eliza Davis
Los Lunas
Summary
Results-driven Dental Billing Specialist with extensive experience at Practice Strategies, excelling in billing process management and customer service support. Proven track record in maintaining accurate records and efficiently processing payments, ensuring timely collections. Adept at multitasking and enhancing operational efficiency while fostering positive patient relationships.
Overview
10
10
years of professional experience
Work History
Dental Billing Specialist
Practice Strategies
02.2020 - 01.2026
- Maintained accurate records of customer payments.
- Handled account payments and provided information regarding outstanding balances.
- Responded to customer concerns and questions on daily basis.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Generated monthly billing and posting reports for management review.
- Submit claims on behalf of the offices
- Follow up on insurance claims for payment
- Supply insurance companies with additional information if needed
Embroidery Operator
Sunrise Embroidery
04.2018 - 01.2020
- Calibrated machine settings for stitch length, tension and spacing to optimize efficiency.
- Operated computerized embroidery machine to complete work to order specification.
- Investigated equipment malfunctions to speed repair and maintain production equipment.
- Identified material type to coincide with embroidery preference.
- Supply customers with finished product
Dental Treatment Coordinator
All Smiles Dental and Orthodontics
01.2016 - 07.2018
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Helped patients complete necessary medical forms and documentation.
- Managed patient billing processes for timely, accurate payments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Education
No Degree - Business
Central Arizona College
Coolidge, AZHigh School Diploma -
Casa Grande Union High School
Casa Grande, AZ05-1998
Skills
- Bookkeeping
- Collections processing
- Billing process management
- General accounting
- General ledger management
- Multitasking
- Customer service support
- Self motivation
- Billing statement management
Languages
Spanish
Professional Working
Timeline
Dental Billing Specialist
Practice Strategies
02.2020 - 01.2026
Embroidery Operator
Sunrise Embroidery
04.2018 - 01.2020
Dental Treatment Coordinator
All Smiles Dental and Orthodontics
01.2016 - 07.2018
No Degree - Business
Central Arizona College
High School Diploma -
Casa Grande Union High School