Eliza Fields
Charles City,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Jailer
Floyd County Sheriff's Department
05.2023 - Current
- Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
- Reduced inmate altercations through effective communication and conflict resolution strategies.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Contributed to facility efficiencies by maintaining accurate records of inmate activities, incidents, and progress.
Crew Member
Dunkin' Brands
11.2022 - 04.2023
- Placed orders into POS systems and handled cash and credit transactions
- Followed all safety and security procedures to reduce risks
- Handled customer complaints in a professional and courteous manner
- Completed all store opening and closing procedures
- Counted money in cash drawers and calculated customer tips after shifts
- Washed and sanitized plates and utensils for continued use
- Organized and stored ingredients according to schematics and expiration dates
- Trained new employees regarding company policies and food preparation procedures.
Sales Associate
Firestorm Gear
10.2019 - 11.2022
- Locally owned and operated tactical store
- Basic gun-smithing on rifles
- Answering customer questions in person and on the phone
- Detail focused customer service
- Proficient in NICS FBI background checks and 4473 forms.
Juvenile Corrections Officer
Medina County Juvenile Detention Center
08.2020 - 05.2022
- 30-bed maximum security custodial facility
- Running a unit
- Good in high-stress situations
- Maintaining equipment accountability.
Guest Ambassador
Court House Pizza
07.2019 - 09.2019
- Welcome customers
- Taking orders and working checkout station
- Food preparation.
Education
UNDERGRADUATE - Criminal Justice
University of Cincinnati
Cincinnati, OH03.2024
High School Diploma - Criminal Justice
Medina County Career Center
Medina, OH05.2020
High School Diploma -
Medina High School
Medina, OH05.2020
Skills
- Order Processing
- Time Management
- Stocking and Receiving
- Teamwork and Collaboration
- Verbal and Written Communication
- Reading Comprehension
- Contraband Searching
- Disciplinary Action
- Public Safety
- De-Escalating Conflicts
- Strategic Planning
- Complex Problem-Solving
Certification
- Handle With Care, 08/2020, Present
- OC Spray, 09/2020, Present
- Red-cross: CPR/First Aid Certified, 10/2021, 10/2023
Timeline
Jailer
Floyd County Sheriff's Department
05.2023 - Current
Crew Member
Dunkin' Brands
11.2022 - 04.2023
Juvenile Corrections Officer
Medina County Juvenile Detention Center
08.2020 - 05.2022
Sales Associate
Firestorm Gear
10.2019 - 11.2022
Guest Ambassador
Court House Pizza
07.2019 - 09.2019
UNDERGRADUATE - Criminal Justice
University of Cincinnati
High School Diploma - Criminal Justice
Medina County Career Center
High School Diploma -
Medina High School
- Handle With Care, 08/2020, Present
- OC Spray, 09/2020, Present
- Red-cross: CPR/First Aid Certified, 10/2021, 10/2023
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