Eliza Herrejon
San Antonio
Summary
Dynamic bakery professional with experience at H-E-B Bakery, excelling in quality control and customer service. Proven ability to enhance customer satisfaction through innovative cake designs and efficient operations. Recognized for reliability and attention to detail, consistently delivering high-quality products in fast-paced environments. Adaptable team player committed to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bakery Assistant
Commissary of Lackland AFB
San Antonio, TX
04.2026 - Current
- Participated in customer service initiatives by assisting with order fulfillment and inquiries.
- Decorated baked goods and designed visually appealing displays of finished products.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Boosted efficiency by maintaining an organized workspace, optimizing workflow processes for maximum productivity.
- Enhanced customer satisfaction by creating visually appealing and innovative cake designs.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
Bakery Production Worker
H-E-B Bakery
Round Rock, TX
01.2025 - 04.2026
- Operated bakery equipment to produce high-quality bread and pastries.
- Followed safety and sanitation guidelines to maintain clean workspace and ensure product safety.
- Assisted in mixing, shaping, and baking dough according to standardized recipes.
- Monitored production processes for consistency and quality control during baking cycles.
- Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
- Conducted regular inventory checks of ingredients and supplies for efficient operations.
- Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
- Demonstrated adaptability by quickly learning and fulfilling various roles within the bakery operation as needed, including mixing doughs, shaping pastries, and operating ovens.
- Collaborated with team members to meet daily production quotas, ensuring timely completion of orders.
- Contributed to increased customer satisfaction by promptly addressing concerns and providing exceptional service.
Assistant Bakery Team Leader
Monument Cafe
Georgetown, TX
06.2022 - 08.2023
- Assisted in daily bakery operations and food preparation tasks.
- Supported team in maintaining cleanliness and organization of work areas.
- Learned to operate baking equipment and tools efficiently.
- Collaborated with team members to ensure timely product delivery.
- Ensured timely completion of bakery orders for special events, contributing to a high level of customer satisfaction.
- Adapted quickly to changing demands in a fast-paced environment.
- Helped manage inventory levels for ingredients and supplies.
- Continuously researched industry trends and competitor offerings to ensure the bakery department remained relevant and competitive in the marketplace.
- Optimized workflow within the bakery department through strategic planning of equipment placement and workspace organization.
- Enhanced team morale with clear communication, supportive leadership, and fostering a positive work environment.
- Strengthened relationships with vendors by negotiating favorable pricing agreements while maintaining high-quality ingredient standards.
- Contributed to store-wide success by cross-training in other departments and assisting as needed during peak periods.
Education
Health Sciences
Austin Community College
Round Rock, TXSkills
- Reliable time management
- Consistently dependable
- Precision in documentation
- Quality control
- Adaptable to change
- Critical thinking problem-solving
- Time management
- Attention to detail
- Multitasking expert
- Excellent communication
- Proactive self-starter
- Skilled in collaborative and self-directed tasks
- BLS/CPR certification
- CPR/AED certification
Certification
- Certified CPR/BLS/ACE, American Heart Association - 10/14/2024 - 10/14/2026
Timeline
Bakery Assistant
Commissary of Lackland AFB
04.2026 - Current
Bakery Production Worker
H-E-B Bakery
01.2025 - 04.2026
Assistant Bakery Team Leader
Monument Cafe
06.2022 - 08.2023
Health Sciences
Austin Community College