Eliza Honeycutt
Johnson City,TN
Summary
Dedicated costumer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company policies.
Overview
8
8
years of professional experience
Work History
Human Resources Assistant
Department of Veterans Affairs
Johnson City, TN
07.2023 - 08.2026
- Enhanced onboarding experience for new hires by creating an open line of communication and directing when needed
- Obtained and processed employee onboarding paperwork, running required background information
- Scheduled pre- employment appointments based on position requirements
- Upload required Documents to the employees personal electronic folder
- Maintained self sufficiency by engaged routine, providing written self assessments quarterly
- Managed employee records and maintained HR databases for accurate data tracking
- Collaborated with HR team to develop training materials and resources for staff development
- Facilitated open lines of communication between management and staff, fostering a positive work environment
- Maintained compliance with employment laws and regulations, conducting regular audits of HR practices
COVID-19 Screener
Community Pastor Care
Johnson City, TN
10.2020 - 05.2023
- Work independently asking each patron screening questions following CDC guidelines to ensure safety of everyone
- Present high level of costumer service to each and every veteran, visitor and employee
- Provide information and directions to patients, families and visitors as needed
- Knowledge of medical terminology to better assist patient needs
- Assist patients with escorts or government transportation to their appointments as needed
- Maintained a safe, clean and organized work space disinfecting tools, equipment and surfaces between patients
- Resourceful in problem solving
- Willingness to use initiative and handle extra duties as needed
- Ability to multi task and work at a rapid pace
- Developed rapport to create safe and trusting environment for patrons
- Interact with patients families and visitors using communication and actions appropriate to a business environment
- Trusted to train new employees to ensure knowledge of CDC guidelines and employee handbook
Retail Sales Associate
Big Sky Ski Resort
Big Sky, MT
11.2019 - 04.2020
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Assisted customers with prompt and polite support in-person and via telephone
- Provided accurate information about promotions, customer programs and any products
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Issued receipts and processed refunds, credits or exchanges
- Maintained clean sales floor and straightened and faced merchandise
- Folded and arranged clothes throughout store as needed
- Opened and closed store independently and prepared nightly bank drop
Server Shift Leader
Smokehouse BBQ
Elizabethton, TN
01.2019 - 11.2019
- Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift
- Kept register accurate through correct billing, payment processing and cash management practices
- Checked identification for minimum age for sale of alcoholic beverages
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
- Bussed and reset tables to keep dining room up to par
In-Home Caregiver
Coastal Companion Care
Southport, NC
05.2018 - 01.2019
- Traveled to multiple patients homes a day assisting each client with daily personal grooming, medical and physical needs
- Assisted in daily meal planning and cooking
- Cleaned clients home and helped with laundry as needed
- Helped with trips to grocery store or any other errands, appointments
- Administered prescribed medications to patients as needed
- Increased medication and medical terminology through daily practice
- Assisted disabled clients to support independence and well-being
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Provided mobility assistance such as walking and regular exercise
- Turned and positioned bedbound clients to prevent bedsores and maintain comfort levels
- Guided clients to restroom, to support bladder and bowel relief requirements
- Engage with families and clients through daily beneficial activities to promote overall wellbeing
Education
Associate of Science - Early Childhood Education K-5
Northeast State Community College
Blountville, TN09-2026
Certificate - Holistic Medicine
Appalachia School of Holistic Medicine
Asheville, NC07-2017
High School Diploma -
Daniel Boone High School
Gray, TN05-2015
Skills
- Cultural Awareness
- Training and Development
- Critical Thinking and Problem Solving
- Adaptable and Dependable
- Customer Service
- Teamwork/Collaboration
Timeline
Human Resources Assistant
Department of Veterans Affairs
07.2023 - 08.2026
COVID-19 Screener
Community Pastor Care
10.2020 - 05.2023
Retail Sales Associate
Big Sky Ski Resort
11.2019 - 04.2020
Server Shift Leader
Smokehouse BBQ
01.2019 - 11.2019
In-Home Caregiver
Coastal Companion Care
05.2018 - 01.2019
High School Diploma -
Daniel Boone High School
Associate of Science - Early Childhood Education K-5
Northeast State Community College
Certificate - Holistic Medicine
Appalachia School of Holistic Medicine