Skyler Patton
Aubrey,TX
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Creative and motivated leader. Skilled in teaching new concepts and best practice strategies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Best Claims Solutions
02.2022 - 06.2023
- Assisted in recruiting, interviewing, and facilitating hiring of qualified job applicants for open positions.
- Conducted exit interviews with resigned and terminated employees.
- Coordinated leaves of absence in accordance with company policy, and FMLA.
- Provided objective feedback and solution-focused recommendations in resolving conflict and employee relations matters.
- Ensured accurate and timely reporting of time & attendance records for compensation payable to employees.
- Aided staff with employee performance review paperwork and documentation.
Collections Supervisor
Nissan Motor Acceptance Corporation
07.2017 - 01.2022
- Hired, managed, developed, and trained staff, established and monitored goals, conducted performance reviews, and administered salaries for staff.
- Prepared and delivered performance reviews of csr agents to support continuous improvement of the department.
- Trained csr agents and reviewed work to reach compliance with legal requirements and company policies.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated customer needs and feedback to drive product and service improvements.
Team Lead
PFS WEBB
08.2014 - 04.2017
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Assisted in recruitment of new team members, hiring highest qualified to build a team of top performers.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Managed leave requests, absences, and arranged covers to facilitate smooth flow of operations.
Education
High School Diploma -
Lancaster High School
Lancaster, TX05.2012
Skills
- Talent Management
- Employee Relations
- Staff Education and Training
- Administrative Skills
- Conflict Management
- Technical Support
- New Hire Orientation
- Employee Onboarding
- Talent Recruitment
- Cultural awareness
- HRIS
- Peoplesoft Software
- Sales Force
Certification
- Notary Public, State of Texas
- Currently studying for SHRM-CP certification.
Timeline
Human Resources Assistant
Best Claims Solutions
02.2022 - 06.2023
Collections Supervisor
Nissan Motor Acceptance Corporation
07.2017 - 01.2022
Team Lead
PFS WEBB
08.2014 - 04.2017
High School Diploma -
Lancaster High School
Similar Profiles
Gavin KearneyGavin Kearney
Independent Adjuster at Best Claims SolutionsIndependent Adjuster at Best Claims Solutions
Abdul-Karim MuhammadAbdul-Karim Muhammad
Insurance Claims Adjuster at Best Claims SolutionsInsurance Claims Adjuster at Best Claims Solutions
LaDarious GriffinLaDarious Griffin
Auto Claims Adjuster at Best Claims SolutionsAuto Claims Adjuster at Best Claims Solutions