Certifications
Eliza Neumann
Pittsburgh,PA
Summary
Highly motivated intern eager to learn more about the work force. Devoted to advancing the goals of the company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
Work History
Nanny
Private
05.2023 - 08.2023
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Customer Service Cashier
Crisp And Green
01.2023 - 05.2023
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Processed customer orders and accurately handled payment transactions.
Swim Instructor and Lifeguard
Martha Burns Swimming School
04.2022 - 09.2022
- Taught daily swim instruction to students varying in ages and skill levels..
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Monitored the safety of guests in and around the swimming pool.
Customer Service Cashier
Sebastian Joe's
03.2021 - 09.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
Bachelor of Science - Biology
University of Pittsburgh
Pittsburgh, PA06.2027
High School Diploma -
Edina Senior High School
Edina, MN06.2023
Skills
- Event and Activity Planning
- Superior Communication Skills
- Child Supervision
- Safety Training
- Pool Policies Enforcement
- First Aid
- Lifeguard Procedures
- Group and Individual Instruction
Certification
- First Aid/CPR Certified
- Red Cross Lifeguard Certification
Timeline
Nanny
Private
05.2023 - 08.2023
Customer Service Cashier
Crisp And Green
01.2023 - 05.2023
Swim Instructor and Lifeguard
Martha Burns Swimming School
04.2022 - 09.2022
Customer Service Cashier
Sebastian Joe's
03.2021 - 09.2021
Bachelor of Science - Biology
University of Pittsburgh
High School Diploma -
Edina Senior High School
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