Eliza Richmond
South Portland,ME
Summary
Dependable, friendly and hardworking individual accustomed to a fast paced environment with nearly 3 years hospital pharmacy tech experience and 20 years of retail work experience and a passion for excellent customer service. I’m looking for a pharmacy experience that fully utilizes my skill set.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Acute Care Pharmacy Technician
Maine Medical Center
Portland
09.2023 - Current
- Prepared and dispensed medications in accordance with physician prescriptions.
- Maintained accurate patient records using electronic health systems.
- Assisted pharmacists with inventory management and stock replenishment.
- Processed medication orders efficiently in fast-paced environment.
- Assisted in training new employees on pharmacy procedures.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Patient Transporter
Maine Medical Center
Portland, Maine
05.2021 - 08.2023
- Provided patient transport using various equipment and adhered to safety protocols.
- Picked up requested orders to move equipment and supplies to assigned treatment areas.
Electronics Sales Associate
Walmart
Scarborough, ME
08.2017 - Current
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Searched store inventory system to determine whether requested products were available.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Customer Service Representative
Walmart
Scarborough, ME
08.2013 - 08.2017
- Answered customer questions and resolved concerns quickly to maximize satisfaction.
- Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
- Built and maintained effective working relationships with peers and front end staff.
- Trained new cashiers and service desk associates
Service Desk Associate/Cashier
Walmart
Biddeford, ME
11.2004 - 07.2010
- Operated cash register to accept various payments for selected merchandise and services.
- Handled customer complaints and concerns, escalating complex issues to direct supervisor for quick resolution.
Education
Bachelor of Arts - Psychology
University Of Southern Maine
Portland, ME05.2006
Skills
- Excellent communication skills
- Reliable and punctual
- Customer- and service-oriented
- Team player mentality
- 5 years hospital experience
- 3 years hospital pharmacy tech experience
Certification
Pharmacy Technician Certification Board certified
Immunization certified.
Active Maine Pharmacy Technician license
Timeline
Acute Care Pharmacy Technician
Maine Medical Center
09.2023 - Current
Patient Transporter
Maine Medical Center
05.2021 - 08.2023
Electronics Sales Associate
Walmart
08.2017 - Current
Customer Service Representative
Walmart
08.2013 - 08.2017
Service Desk Associate/Cashier
Walmart
11.2004 - 07.2010
Bachelor of Arts - Psychology
University Of Southern Maine