Eliza Schultz
Nashville,United States
Summary
Sales-focused client relationship professional with 10+ years of customer-facing experience in membership sales, hospitality, client service, and private household management. Skilled at building trust quickly, identifying client needs, handling objections, retaining customers, and creating repeat business. Seeking a sales role where strong communication, follow-up, and relationship-building can drive revenue growth.
Overview
10
10
years of professional experience
Work History
Household Manager
Private Families
01.2022 - 11.2025
- Managed long-term relationships with high-value private clients through trust, reliability, and proactive communication.
- Managed household staff, complex schedules, appointments, and child care and development.
- Earned repeat referrals by delivering consistent, highly personalized service.
Front Desk Receptionist
Rowland Publishing
01.2017 - 01.2019
- Served as a primary point of contact for potential advertisers, visitors, and business partners.
- Communicated professionally with clients, managed calendars, processed contracts, and supported account operations.
Membership Sales Associate
Youfit Health Clubs
01.2016 - 01.2018
- Served as first point of contact for advertisers, clients, visitors, and business partners.
- Supported client communication, calendar management, contracts, and account operations.
- Maintained a professional, organized front-office experience.
Server
Masa Restaurant
01.2018 - 01.2020
- Delivered high volume customer service while maintaining strong guest satisfaction.
- Upsold menu items and specials while building rapport with customers.
- Assisted with training and onboarding new team members.
Server/Opening and Closing Manager
Alexa’s Café
01.2021 - 01.2022
- Built repeat customer relationships by remembering preferences and delivering personalized service.
- Recommended menu items and add-ons to improve customer experience and increase sales.
- Trained new employees and supported daily operations, inventory, and closing procedures.
Education
Middle Tennessee State University
Murfreesboro, TNSkills
- Client Relationship Management
- Customer Retention
- Lead Follow-Up
- Objection Handling
- Upselling & Cross-Selling
- Membership Sales
- Prospect Needs Assessment
Timeline
Household Manager
Private Families
01.2022 - 11.2025
Server/Opening and Closing Manager
Alexa’s Café
01.2021 - 01.2022
Server
Masa Restaurant
01.2018 - 01.2020
Front Desk Receptionist
Rowland Publishing
01.2017 - 01.2019
Membership Sales Associate
Youfit Health Clubs
01.2016 - 01.2018
Middle Tennessee State University