Eliza Thigpen
Columbus,GA
Summary
Creative and data-driven marketing professional with a Master’s in Organizational Behavior (Servant Leadership) and a Bachelor’s in Marketing. Skilled in digital strategy, content creation, analytics, and brand communication. Experienced in fast-paced environments requiring teamwork, adaptability, and customer engagement.
Overview
7
7
years of professional experience
Work History
Server & Trainer
Texas Roadhouse
Columbus, USA
03.2022 - Current
- Enhanced guest satisfaction through personalized communication and service consistency.
- Trained and coached new hires in brand standards, teamwork, and customer engagement.
- Collaborated with management to promote local brand initiatives and loyalty programs.
Server & To-Go Specialist
Olive Garden
Macon, USA
08.2020 - 07.2021
- Supported promotional campaigns by communicating limited-time offers and seasonal menus.
- Maintained accuracy and efficiency in high-volume service and POS transactions.
- Built rapport with diverse customers, strengthening brand reputation.
Marketing & Communications Intern
Stacey Abrams Gubernatorial Campaign
Macon, USA
08.2018 - 11.2018
- Assisted in social media and community outreach campaigns to increase voter engagement.
- Supported event coordination and message consistency across channels.
Education
Master of Science - Organizational Behavior: Servant Leadership
Columbus State University
Columbus, GA05.2025
BBA - Marketing
Columbus State University
Columbus, GA07.2024
Skills
- Digital & Social Media Marketing
- SEO
- Content Strategy
- Google Analytics
- Market Research
- Email Marketing
- Adobe Creative Suite
- Canva
- Project Management
- Servant Leadership
- Data Analysis (Excel, Tableau)
- Communication skills
Timeline
Server & Trainer
Texas Roadhouse
03.2022 - Current
Server & To-Go Specialist
Olive Garden
08.2020 - 07.2021
Marketing & Communications Intern
Stacey Abrams Gubernatorial Campaign
08.2018 - 11.2018
Master of Science - Organizational Behavior: Servant Leadership
Columbus State University
BBA - Marketing
Columbus State University