Overview
Work History
Education
Skills
Timeline
Generic

Eliza Voltatzis

New Bedford,MA

Overview

12
12
years of professional experience

Work History

Bank Teller

Citizens
02.2016 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Sold and cross-sold bank products to new and existing customers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Wine Consultant

Douglas Wine And Spirits
09.2011 - 02.2016
  • Trained staff on wines to maximize revenue and maintain stellar reputation for service.
  • Organized routine and special event orders to keep adequate inventory for forecasted needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Set up wine tastings to bring in business and promote special offerings.
  • Represented establishment professionally with guests and earned consistent repeat and referral business.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Liberal Arts And Sciences

Bristol Community College
Fall River, MA

Animal Sciences

Holyoke Community College
Holyoke, MA

High School Diploma -

Fairhaven High School
Fairhaven, MA
2006

Skills

  • Ability to learn quickly
  • Excellent time-management
  • Ability to delegate tasks when necessary
  • Problem-solving
  • Personable
  • Remain level-headed in high-stress situations
  • Organizational skills
  • Detail Oriented
  • Strong math skills

Timeline

Bank Teller

Citizens
02.2016 - Current

Wine Consultant

Douglas Wine And Spirits
09.2011 - 02.2016

Liberal Arts And Sciences

Bristol Community College

Animal Sciences

Holyoke Community College

High School Diploma -

Fairhaven High School

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Eliza Voltatzis