Eliza Woolf
Louisville,KY
Summary
Efficient server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
5
5
years of professional experience
Work History
Server
Puttshack
Louisville, KY
06.2024 - Current
- Interacted with guests at tables, providing menu item information and answering inquiries.
- Took orders from customers accurately and promptly.
- Performed side work and closing duties consistently during shifts.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on the point-of-sale system.
- Cleaned tables and chairs to prepare the dining area for the next customers.
- Assisted in training new servers.
Server
Sushi Yoshi
Killington, VT
04.2023 - 05.2024
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, and restocking supplies.
- Took orders from customers accurately and promptly.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on the point-of-sale system.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Operated POS terminals to input orders, split bills and calculate totals.
Cashier
Olympic Pizza
Rutland, VT
07.2019 - 05.2024
- Greeted customers and promptly took food orders.
- Balanced daily transactions on a computerized point-of-sale system.
- Communicated with kitchen staff to ensure correct orders.
- Continuously performed side and closing work, and maintained stocking throughout the shift.
- Correctly take cash payments and return the correct amount of change to customers.
- Efficiently take phone orders for deliveries and pick-up orders.
Host/Table Busser
Harrys Cafe
Mount Holly, VT
10.2021 - 07.2022
- Managed incoming calls during busy shifts.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of the lobby area, including wiping down tables and chairs.
- Resolved conflicts between customers when necessary.
- Took reservations over the phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Maintained the cleanliness of the restaurant.
- Bar-backed when needed, helping to maintain the cleanliness of the bar.
Education
Biology
University of Louisville
Louisville, KY05-2026
Skills
- Guest Engagement
- Cash Handling
- Strong Work Ethic
- Order Accuracy
- Point of Sale (POS) system operations
- Liquor, wine, and food service
- Menu knowledge
- Service prioritization
Timeline
Server
Puttshack
06.2024 - Current
Server
Sushi Yoshi
04.2023 - 05.2024
Host/Table Busser
Harrys Cafe
10.2021 - 07.2022
Cashier
Olympic Pizza
07.2019 - 05.2024
Biology
University of Louisville