Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elizabeth Montano

Sahuarita,AZ

Summary

My career goal is to seek a challenging and rewarding opportunity. I am a self-motivated self-starter goal-oriented team player with many years of customer service and patient care. I am fluent in English and Spanish. My focus is to provide and deliver exceptional performance.

Overview

21
21
years of professional experience

Work History

Clinical Research Coordinator

University of Arizona
05.2022 - Current
  • Coordinate the patient care requirements this includes consenting, screening, registering, reconsenting, scheduling appointments and procedures, scheduling of required laboratory tests and/or exams.
  • Work closely with patients to Coordinate or Schedule all required visit for study trial.
  • Recruit study participants by PI to ensure they meet eligibility requirements to get on trial.
  • Monitor subjects for evidence of study related adverse events finding by PI.
  • Remain up to date on all required trainings University of Arizona trainings, EDGE trainings, study specific trainings.
  • Gain access to all associated clinical trial database systems.
  • Ensures proper data collection and submission of data is captured in the appropriate database systems for each study. Navigate EMR in Cerner data base, enter study related information into Oncore for administrative report.
  • Maintain constant communication between clinic staff, research RNs, team members, study monitors, physicians and patients.
  • Actively participate in clinical research team meetings.
  • Coordinate with study monitors for monthly visits.
  • Work day- to-day with our standard operating procedures and workflow to maintain an efficient operations.

Treatment Coordinator

Southwest Kids Dentistry
08.2017 - 05.2022
  • Greeting patients
  • Confirming appointments
  • Answer and return incoming calls from patients.
  • Scheduling appointments/ rescheduling appointments that were missed. Call patients who have not completed their treatment or are behind on continue care.
  • Additional office duties as needed.
  • Prepared and present treatment plans
  • Assist with case fees and financial options.
  • Efficiently perform insurance verification, enter breakdowns, update dental fee and submitted pre-authorizations functions.
  • Educate patients with their dental benefits, determine benefit eligibility, limitation and payment estimated necessary to financial arrangements.
  • Oversee the processing and submission of dental claims.
  • Scanned documents and EOB to patient files
  • Account receivable /billing process & post payments.
  • Appel claims if needed and collected payments.
  • Understanding and meeting deadlines

Treatment Coordinator

Dr. Saeid Badie DDS
08.2004 - 08.2017
  • Greeting patients
  • Scheduling patients
  • Check in for daily appointments.
  • Verify patient insurance eligibility and enter breakdown as needed.
  • Received and processing calls.
  • Presented treatment plans to patients make financial arrangements.
  • Managing patient records
  • AR report /process & post payments
  • Oversee daily duties.
  • Meeting deadlines

Education

Dental Assistant Certificate -

Pima Medical
01.2000

Skills

  • Bilingual communication
  • Multitasking ability
  • Attention to detail
  • Data entry proficiency
  • Effective communication
  • Positive demeanor
  • Customer service focus
  • Professional work ethic

References

  • Claudia Gracia, Office Manager, 520-440-1831
  • Alexandra Errico, RDH, 520-861-1831

Timeline

Clinical Research Coordinator

University of Arizona
05.2022 - Current

Treatment Coordinator

Southwest Kids Dentistry
08.2017 - 05.2022

Treatment Coordinator

Dr. Saeid Badie DDS
08.2004 - 08.2017

Dental Assistant Certificate -

Pima Medical

Similar Profiles

CREATE PROFILE
Elizabeth Montano