Elizabeth Anderson
Moncks Corner,SC
Summary
Ambitious Assistant Site Leader with 19 months of experience at Tidal Wave Auto Spa and 17 months of progressive leadership experience. Skilled in team development, shift management, employee coaching, customer service and operational execution. Known for fostering positive team culture, maintaining high standards and delivering outstanding customer experiences reflected through consistent positive customer feedback. Seeking to leverage leadership experience and adaptability to excel as a Traveling Site Leader.
Overview
3
3
years of professional experience
Work History
Assistant Site Leader
Tidal Wave Auto Spa
06.2025 - Current
- Lead daily operations while ensuring compliance with company standards for safety, quality and customer experience.
- Train, coach and develop team members to improve performance, confidence and operational consistency.
- Assist with interviewing, onboarding and training new hires.
- Lead shifts independently and support site performance through effective communication and accountability.
- Resolve customer concerns professionally while maintaining a positive brand image.
- Monitor tunnel operations and loading procedures to ensure safety and efficiency.
- Support membership growth through customer engagement and sales-focused conversations.
- Foster a positive team culture through leadership, coaching and recognition.
- Consistently recognized through positive customer feedback and Google reviews for professionalism and exceptional service.
Afterschool Teacher
Gymnastics Academy of Charleston
01.2025 - 06.2025
- Supervised and instructed groups of children in a safe and structured environment.
- Demonstrated leadership by managing group activities, behavior expectations and daily operations.
- Built positive relationships with students and parents through effective communication.
- Encouraged team work, confidence and personal growth among students.
Team Lead
Tidal Wave Auto Spa
03.2024 - 09.2024
- Assisted site leadership with daily operations and team supervision.
- Supported training and development of new and existing employees.
- Served as a role model for operational standards, safety procedures and customer service expectations.
- Helped coordinate daily workflow to maintain efficiency and site performance.
- Provided leadership support during busy operati0onal periods and shift transitions.
Sales Associate
Boot Barn
08.2023 - 02.2024
- Delivered exceptional customer service in a fast-paced retail environment.
- Assisted customers with product recommendations and product selection.
- Maintained store presentation and merchandising standards.
- Supported sales goals through strong communication and customer engagement.
Education
High School Diploma -
Berkeley High School
Moncks Corner, SCSkills
- Team leadership
- Employee training & development
- Shift Management
- Customer service excellence
- Conflict resolution
Skills
- Membership sales
- Adaptability
- Multi-tasking
- Communication
- Performance coaching
- Operational excellence
Timeline
Assistant Site Leader
Tidal Wave Auto Spa
06.2025 - Current
Afterschool Teacher
Gymnastics Academy of Charleston
01.2025 - 06.2025
Team Lead
Tidal Wave Auto Spa
03.2024 - 09.2024
Sales Associate
Boot Barn
08.2023 - 02.2024
High School Diploma -
Berkeley High School