Elizabeth Ackley
Troup,TX
Summary
Detail-oriented administrative and operations support professional with hands-on experience in estimating, payroll, accounting and customer communication in the roofing and construction industry. Proven ability to manage multiple responsibilities, coordinate materials and keep daily operations running smoothly. Reliable, organized and ready to contribute immediately in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Full-Time Parent & Household Manager
Self-Employed
Troup, Texas
08.2011 - Current
- Managed household schedules and coordinated daily activities for family members.
- Organized and maintained household inventory to guarantee availability of essential supplies for family needs.
- Coordinated maintenance and repairs with contractors and service providers to ensure timely resolution of issues.
- Planned and prepared meals based on dietary preferences and nutritional needs.
- Implemented cleaning schedules to maintain a tidy and welcoming home environment.
- Served as primary point of contact for all household-related inquiries and communications.
- Arranged appointments with doctors, dentists, tutors or other service providers as needed.
- Developed and implemented household budgeting strategies to effectively manage expenses and optimize resource allocation.
- Facilitated travel arrangements for family members to appointments and activities, prioritizing their schedules.
- Maintained detailed records of household bills and payments for accounting purposes.
Administrative Office Manager
CXR Roofing
Tyler, Texas
03.2023 - 02.2024
- Coordinated daily office operations and maintained efficient workflow processes.
- Oversaw inventory management, ensuring supplies met project demands.
- Assisted in project documentation, ensuring accurate record-keeping for compliance.
- Trained new staff on office procedures and software systems utilized by the company.
- Maintained filing systems, organizing documents for quick retrieval and reference.
- Handled incoming calls, emails, and other correspondence from clients and vendors.
- Processed invoices for payment in a timely manner.
- Answered customer inquiries promptly via phone or email.
- Organized the filing system and managed daily operations of the office.
- Collaborated with team leaders to determine and oversee operating budget.
- Ordered office supplies and equipment when necessary.
- Analyzed financial statements to identify discrepancies or areas of improvement.
- Monitored office inventory to maintain supply levels.
- Created and managed social media presence using Canva to increase visibility.
- Built accurate estimates for roofing projects for client's needs and insurance requirements.
Administrative Office Manager
H & H General Contractors & Roofing
Troup, Texas
10.2021 - 02.2023
- Oversaw inventory management, ensuring supplies met project demands.
- Coordinated daily office operations and maintained efficient workflow processes.
- Assisted in project documentation, ensuring accurate record-keeping for compliance.
- Trained new staff on office procedures and software systems utilized by the company.
- Maintained filing systems, organizing documents for quick retrieval and reference.
- Handled incoming calls, emails, and other correspondence from clients and vendors.
- Processed invoices for payment in a timely manner.
- Answered customer inquiries promptly via phone or email.
- Organized the filing system and managed daily operations of the office.
- Ordered office supplies and equipment based on project timelines.
- Analyzed financial statements to identify discrepancies or areas of improvement.
- Monitored office inventory to maintain supply levels
- Built accurate estimates for roofing projects based on clients needs and insurance requirements.
- Developed marketing content for Facebook and Instagram to increase visibility.
- Managed payroll and assisted with basic accounting tasks.
Deli Clerk
Brookshires
Bullard, Texas
10.2010 - 08.2011
- Prepared and sliced meats, cheeses, and other deli items daily.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Assisted customers with deli product selection and special requests.
- Maintained cleanliness and organization of the deli counter area.
- Operated food preparation equipment safely and efficiently.
- Followed food safety guidelines for handling and storing products.
- Managed inventory levels of deli items to prevent shortages.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Courtesy Clerk
Brookshires
Bullard, Texas
09.2007 - 08.2008
- Assisted customers with inquiries and product location.
- Stocked shelves and organized merchandise for easy access.
- Maintained cleanliness in checkout areas and store environment.
- Collaborated with team members to enhance customer service experience.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Directed customers to product locations throughout store to help find requested items.
Education
GED -
State of Texas GED Program
10-2008
Skills
- Project management
- Schedule management
- Office operations
- Vendor coordination
- Inventory management
- Time management
- Customer communication
- Attention to detail
Timeline
Administrative Office Manager
CXR Roofing
03.2023 - 02.2024
Administrative Office Manager
H & H General Contractors & Roofing
10.2021 - 02.2023
Full-Time Parent & Household Manager
Self-Employed
08.2011 - Current
Deli Clerk
Brookshires
10.2010 - 08.2011
Courtesy Clerk
Brookshires
09.2007 - 08.2008
GED -
State of Texas GED Program