To obtain a position that truly utilizes excellent customer-service skills, a passion to help patients to better their health, all while feeling proud of the company as a whole.
Overview
16
16
years of professional experience
Work History
Phlebotomist
Quest Diagnostics
04.2013 - Current
Current out-patient care count is 40 or more blood draws day. Includes collecting payments, specimens & specimen processing.
Excels in high-pressure situations, maintain composure & professionalism during peak hours & emergency scenarios.
Established & maintain positive working relationships with patients, staff & clinical personnel to build trust and camaraderie.
Event Coordinator
Hartford Audobon Society
04.2017 - Current
Volunteer for event logistics & operations.
Participated in over 20 bird censuses as part of the eBird.org citizen science.
Landscaper/Groundskeeper
El Diablo Apartments
10.2019 - 10.2020
Maintained 8 gardens.
Brought creative ideas along with suggestions to streamline the maintenance.
Customer Service/Trainer
Whole Foods Market
02.2008 - 04.2013
Trained over 500 new employees.
Developed thorough understanding of company products & services to provide accurate information during training sessions.
High paced position with friendly customer interactions.
Education
Phlebotomy Certification -
Hartford Hospital School of Allied Health
Hartford, CT
03.2013
High School Diploma -
Glastonbury High School
Glastonbury, CT
06.2006
Skills
Multi-tasker
Attention to Detail
Self-motivated
Problem Solver
Punctual
Positive Outlook
Coachable
Empathetic
Work Well Under Pressure
Very Clean
Organized
Staff Collaboration
Communication Skills
Friendly & open; as a trainer I am passionate about my work, have fun & as well as a professional at the same time. I understand the crucial role it is to appease the customer, to complete tasks as expected & on time.
Leadership Experience
Trainer position at Whole Foods Market taught me positive & uplifting conversation creates the best work environment. Led different PSC's, full responsibility of time management, maintain quality specimens & keep the lab supplies in full order.