ELIZABETH ADROVER
Wappingers Falls,USA
Summary
Resourceful Associate Administrator known for productivity and efficiency in task completion. Possess specialized skills in strategic planning, operational management, and process improvement. Excel .in communication, leadership, and problem-solving to enhance organizational performance.
Emerging healthcare administration professional with a strong foundation in Human Resources, compliance, staff development, and facility operations. Known for professionalism, strong communication skills, and the ability to promote a positive workplace culture. Actively pursuing an Administrator role to contribute to organizational leadership, operational efficiency, and resident care excellence.
Resourceful Associate Administrator known for productivity and efficiency in task completion. Possess specialized skills in strategic planning, operational management, and process improvement. Excel in communication, leadership, and problem-solving to enhance organizational performance.
Overview
22
22
years of professional experience
2
2
Certification , eFINDS
1
1
Emergency preparedness
1
1
Affirming care for LGBTQIA+ residents of long-term care faciliti
1
1
NYSPHC Educational series 2
Work History
Human Resources Manager
The Plaza At Clover Lake
04.2025 - Current
- Developed and implemented HR policies to enhance employee engagement and retention.
- Led recruitment efforts, optimizing sourcing strategies to attract top talent.
- Streamlined onboarding processes, reducing time-to-hire and improving new hire experience.
- Conducted performance management initiatives, fostering professional development and growth opportunities.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Led talent acquisition strategies to attract top-tier candidates across various departments.
- Developed and implemented HR policies aligning with corporate goals and compliance standards.
Associate Administrator
The Avalon Assisted Living
05.2024 - Current
- Working alongside RN with admissions, with UAS and RUG.
- Scheduling staff interviews.
- Training alongside an administrator.
- Inputting data into Compucare.
- Admissions and discharges.
- Giving tours of the building for possible new admissions.
- Coordinating admissions and obtaining the proper needed paperwork.
- Overlooking all departments within the facility.
- Communicating with families and staff when needed.
- Maintaining resident and staff confidentiality.
- Delegating job duties to the proper staff.
- Assisting with staff schedule.
- Human resources - hiring, firing staff.
- Managing in-services to staff as needed.
- Payroll overseeing, staff schedules, and maintaining payroll budget.
- Addressing any issues with staff/resident as needed.
- Providing guidance to staff when needed.
- Managing PNA accounts.
- Documenting resident appointment/information along with scheduling them.
- Changing medication orders as ordered by the doctor.
- Notifying doctors as needed.
- Communicating with administrator and RN as needed.
- Quality assurance.
- Assisting with DOH survey.
- Notifying counties for ALP admissions and Social Security.
Administrative Assistant
The Avalon Assisted Living
11.2023 - 05.2024
- Contacting families as needed.
- Supervision of RAs in an adult home setting.
- Communication with physicians, other providers, residents, and their families.
- Assess and develop a plan of care to meet individual resident needs.
- Adaptation to meet changes in resident status.
- Maintain confidentiality of resident.
- HERDS reporting.
- Provide instruction and assist with training for staff development.
- Quality assurance.
- Staff scheduling.
- Provide oversight and supervision to staff.
- Active member of the quality assurance group.
- Assist with daily operation and supervision of facility.
- Assist with marketing and recruitment.
- Review new admission paperwork with case manager and administrator.
- Banking.
- Worked w/ social security and medicaid to assist resident.
- Monitored PA accounts and assisted residents w/ funds.
- Assist administrator with assigned tasks.
- Assist with schedule resident appointments and transportation.
Dental Assistant
parkchester dental
07.2007 - 03.2014
- Provide administrative and executive support within busy office.
- Maintain returned check account.
- Prepare monthly balance sheet schedule.
- Completing missing information on computerized patient database.
Medical Biller and Coder
White Plains Hospital Center
02.2004 - 06.2008
- Create patient appointment and print superbill.
- Followed up insurance for payment problems.
- Resolved account balances and assisted in the follow up and collection process.
- Prepared of payment batches and posted payment on system.
- Create balance letter for patient and follow up later for insurance.
- Organize and maintain form and office stationary required for front desk activities.
- Making sure received right payment from insurances and patients.
Education
High School Diploma -
Isidro A Sanchez High School
Luquillo, Pr05.2001
Skills
- Technical Documentation
- Executive Support
- New Hire Onboarding
- Policy writing
- Employee Supervision
- Schedule Coordination
- Customer Service
- Timesheet Processing
- Project Coordination
- Financial Oversight
- Program Oversight
- Records management
- Benefits and compensation management
- Recruitment and hiring
- HR policies and procedures
Accomplishments
- Supervised team of 92 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Oversaw and supported the wellbeing, safety, and service coordination of 76 residents in a licensed assisted living community for 1 year.
Certification
- Billing and coding
- Medication aide
- Cpr
- Medical assisting
Languages
English: Native/ Bilingual
Spanish: Native/ Bilingual
Timeline
Human Resources Manager
The Plaza At Clover Lake
04.2025 - Current
Associate Administrator
The Avalon Assisted Living
05.2024 - Current
Administrative Assistant
The Avalon Assisted Living
11.2023 - 05.2024
Dental Assistant
parkchester dental
07.2007 - 03.2014
Medical Biller and Coder
White Plains Hospital Center
02.2004 - 06.2008
High School Diploma -
Isidro A Sanchez High School