Elizabeth Alejandre
Kennesaw,GA
Summary
Recent college graduate looking to gain more experience in the healthcare field with direct patient care. With experience in optometry, I've worked very closely with a doctor to provide the best care for patients and gained skills that are needed in healthcare. Very eager to learn and work closely with other healthcare professionals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist/Technician
ProCare Eye Center
08.2022 - Current
- Performed auto-refractors, Humphrey visual field tests, OCT, and retinal imaging
- Carried out contact lens training and education
- Confirmed appointments, communicated with patients and updated client records
- Assist customers in buying the best eyeglasses or contacts for their needs
- Gained experience in handling insurance claims and communicating directly with providers
Answering Service Operator
CBSI
08.2018 - 02.2021
- Maintained high level of customer service through friendly and polite demeanor
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Collected and verified telephone numbers, addresses and proper spelling of names
- Relayed and transcribed written and verbal messages to personnel
Sales Associate
Old Navy, Gap
01.2018 - 05.2018
- Helped customers locate products and checked store system for merchandise at other sites
- Engaged with customers to build rapport and loyalty
- Prepared merchandise for sales floor by pricing or tagging
- Recommended accessories and complementary purchases to boost revenue.
Education
Bachelor of Science: Biology -
Kennesaw State University
Kennesaw, GA12.2023
High School Diploma -
Kell High School
Marietta, GA05.2019
Skills
- Nursing assistant
- Telephone skills
- Tech savy
- Documentation And Reporting
Personal Information
Title: Receptionist / Technician
Certification
Nursing assistant
Languages
Spanish
Native or Bilingual
Timeline
Receptionist/Technician
ProCare Eye Center
08.2022 - Current
Answering Service Operator
CBSI
08.2018 - 02.2021
Sales Associate
Old Navy, Gap
01.2018 - 05.2018
Bachelor of Science: Biology -
Kennesaw State University
High School Diploma -
Kell High School
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