Summary
Overview
Work History
Education
Certification
Timeline
Generic

Santeeno Nickerson

Moline,IL

Summary

Hardworking [Job Title] well-versed in using problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills. Organized and proactive Shipping professional with decisive leadership style and strong planning skills. Adept at coordinating documentation, records and payments. Friendly and personable supervisor with forward-thinking and quality-driven mentality. Industrious Shipping Manager focused on maintaining smooth and efficient shipping operations. Proficient in shipping carrier policies and procedures. Offering [Number]+ years of industry experience with proven track record of delivering top-quality shipping service and empowering leadership. Seasoned Shipping Clerk familiar with shipping and receiving procedures and protocols. Successful record working with carriers and other vendors to plan successful strategies and control costs. Well-versed in shipment inspection, inventory management and document processing. Reliable [Job Title] with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Shipping Manager

Tyson Foods
Joslin, IL
05.2009 - 04.2024
  • Organized and managed the loading, unloading, packing and shipping of products.
  • Maintained accurate records of all outgoing freight activities.
  • Provided detailed reports on delivery status to management teams.
  • Monitored incoming and outgoing materials and ensured proper documentation was completed as required by customs regulations.
  • Researched new shipping methods to reduce costs while maintaining quality standards.
  • Ensured compliance with safety regulations when handling hazardous materials during shipment processes.
  • Supervised warehouse staff in order to ensure efficient use of resources when packaging items for shipment.
  • Handled customer complaints related to shipping issues promptly and professionally.
  • Tracked inventory levels, replenished stock as needed, and maintained records of shipped items using computer software programs.
  • Established procedures for receiving, inspecting, storing, packaging, labeling, documenting, tracking and delivering goods.
  • Identified opportunities for improvement within the current operations process flow.
  • Analyzed the cost-effectiveness of various modes of transportation such as air freight or ground delivery.
  • Communicated effectively with internal departments regarding order fulfillment needs.
  • Utilized problem solving skills to resolve any issues encountered during the shipping process quickly and efficiently.
  • Trained and supervised shipping department staff, enforcing company policies and industry best practices.
  • Inspected item packaging, labels and barcodes for accuracy.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Coordinated documents and bills, managed payments and responded to inquiries.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
  • Created and enforced policies and procedures for entire logistics team.

Welder

Seaberg Industries
Rock Island, IL
05.2008 - 08.2008
  • Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
  • Repaired broken or cracked parts using cutting torches and welding equipment.
  • Maintained a clean working environment by removing scrap metal from work areas.
  • Performed preventative maintenance on welding tools and equipment.
  • Set up welding machines based on the job at hand.
  • Operated manual or semi-automatic flame-cutting equipment to cut metal for fabrication of products.

Uniform Sorter

Aramark Uniform & Career Apparel
East Moline, IL
04.2007 - 04.2008
  • Managed the sorting of incoming and outgoing materials to ensure accuracy.
  • Inspected items for damage, defects or discrepancies prior to sorting.
  • Organized sorted items into designated areas for further processing or shipment.

Store Manager

Dollar General Store
East Moline, IL
02.2004 - 03.2007
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Assessed operational efficiency of the store's departments.
  • Managed daily banking activities such as deposits and withdrawals.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Updated and maintained store signage and displays.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Education

GED -

Blackhawk Outreach
East Moline, IL
05-2007

Certification

  • CPR certified
  • Forklift certified
  • HR training courses completed

Timeline

Shipping Manager

Tyson Foods
05.2009 - 04.2024

Welder

Seaberg Industries
05.2008 - 08.2008

Uniform Sorter

Aramark Uniform & Career Apparel
04.2007 - 04.2008

Store Manager

Dollar General Store
02.2004 - 03.2007

GED -

Blackhawk Outreach
  • CPR certified
  • Forklift certified
  • HR training courses completed

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Santeeno Nickerson