Elizabeth Aqpaluk Stein
Barrow,Alaska
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server
Arctic Slope Regional Corporation
06.2023 - 08.2023
- Under the general direction of the Food & Beverage Manager, the primary functions of this position are to greet customers, take orders, serve patrons, and collect payments
Customer Service Representative
Hilton Honors | Hampton Inn & Suites
06.2023 - 06.2023
- Worked at the Front Desk of the hotel and assisted customers
- Stocked suite shop.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Help Desk Technician I / Call Center
Ukpeagvik Inupiat Corporation
04.2022 - 04.2023
- Create user accounts in Active Directory User and Computers, Re-image computers and laptops
- Answer the Call Center Help Desk calls around the United States for technical support
- Desk phone support, Install software/hardware, printer drivers, Password resets, Email user credentials
- Microsoft Azure accounts, two factor authentication.
- Work with the Military
- Monthly east coast and west coast server maintenance.
- Weekly IT meetings with Anchorage and Virginia IT.
Front Desk Registration
North Slope Borough Admin And Finance Central
02.2022 - 04.2022
- Answer phones for the North Slope Borough
- Assist customers at the front.
Principal Accounting Specialist
North Slope Borough Mayors Office
03.2021 - 06.2021
- Performs moderately complex duties to record accounting databases
- Perform routine accounting functions in accordance with standard office procedures
- Assist with grants and contracts
- Log in all incoming and outgoing mail for the Mayors Office
- Assist with NSB Cares Act applications.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Workforce Development Employee
North Slope Borough Ilisagvik College
01.2020 - 05.2020
- Assist with Workforce Development trainings
- Assist professors with copying assignments for training
- Campus closed due to Covid
- Job ended.
Administrative Assistant
Inupiat Community of the Arctic Slope
03.2019 - 05.2019
- Answer phones for ICAS
- Went to Progeny 10 training in Kansas City, MO for Tribal Data Management with People Data Systems.com Broke foot, resigned
Senior Accounting Specialist
North Slope Borough Department Of Wildlife
05.2018 - 03.2019
- Performs moderately complex duties to record accounting databases
- Perform routine accounting functions in accordance with standard office procedures
- Enters accounting data into computer system, processes transactions.
- Assisted with grants and contracts for Wildlife Management
- Reviewed documents and accounts for discrepancies and resolved variances.
Senior Accounting Specialist
North Slope Borough Admin And Finance Grants
03.2018 - 05.2018
- Performs administrative and clerical duties in accordance with standard office procedures
- Maintains department personnel files
- Receives and records payments
- Check documents for validity and accuracy of information
- Prepares monthly, quarterly and year end financial, summery and technical reports
- Temporary, transferred to Wildlife Management
Front Desk Agent
Arctic Slope Regional Corporation
02.2017 - 07.2018
- Coordinate front office activities of hotel, resolve problems arising from guests’ complaints, reservations, and room assignment activities
- Started working weekends only when started at the borough
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image.
Office/Work Order Specialist
North Slope Borough Fire Department
08.2016 - 12.2016
- Provide administrative support functions for the Fire Department
- Perform routine administrative accounting duties in accordance with Borough policy
- Process all department invoices for payment
- Process Work Orders, Time Edits, Timesheets, Mail Run
- Process Purchase Requisitions for Purchase Orders.
Administrative Assistant / Billeting Clerk
Ukpeagvik Inupiat Corporation / Shell
08.2015 - 10.2015
- General administrative duties, such as timesheets, data entry for timecards, documentation
- Billeting for 3 camps, Assign room assignments
- Keep track of flights and helicopters for Shell
- Communicate with the Shell Terminal for flight updates, Shell Dispatcher, communicate with housekeepers, bus drivers
- Prepare daily housekeeping assignments for 3 camp locations, Dispatch bus drivers for employees or passengers, Daily safety meetings with Shell
- 12+hr days/7 days a week/3 week shifts
- Shell Bundle Trainings, Seasonal job
- Other duties as assigned.
Communication Center Operator
Ukpeagvik Inupiat Corporation
08.2015 - 10.2015
- Radio, phone, email and communicate with the offshore vessels
- Document, validate and in latitude/longitude and location of offshore vessels into the computer in a timely efficient matter
- Communicate with other Communication Center’s in the villages.
Accounts Payable Clerk
North Slope Borough Admin And Finance Central
10.2013 - 10.2014
- Perform routine accounting functions in accordance with standard office procedures and Borough policies
- Maintained good working relationships with vendors and resolved disputes.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Review a variety accounting transaction forms and other source documents
- Checks documents for validity and accuracy of information; Enters accounts payable data into computer systems, processes transactions
- Maintains records and files associated with accounts payable and related transactions
- Perform other duties as assigned
- Worked with the Mayor’s Office as Office Specialist also.
LAN / WAN I
North Slope Borough School District
04.2012 - 06.2012
- Apple Care laptop’s and MAC Basic install, and repairs to computer hardware, Software and troubleshooting
- Install software for employee’s or teachers
- Software inventory.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Accounting Clerk
North Slope Borough Health Department
01.2012 - 04.2012
- Performed clerical support to department staff as needed, and performed routine accounting functions to include processing cash receipts and data entry
- Performs administrative and clerical duties in accordance with standard office procedures
- Receives and enters department invoices and other data into the computer
- Maintains department personnel files
- Process RFP’s, PO payments for accounts payable for the Health Department.
LAN / WAN Support Specialist I
North Slope Borough Admin And Finance InfoComm
01.2010 - 04.2011
- Supports, monitors, tests and troubleshoots hardware and software problems relating to the Local Area Network
- Assist Borough employees with data processing inquiries
- Assist in the maintenance of inventory for all LAN/WAN supplies
- Basic install, and repairs to computer hardware, software, and peripheral equipment
- Other duties as assigned
- Stayed home with my baby, went through medical
Accounting Clerk
North Slope Borough Admin And Finance Grants
05.2008 - 01.2010
- Performs administrative and clerical duties in accordance with standard office procedures
- Receives and enters department invoices and other data into the computer
- Maintains department personnel files
- Receives and records payments
- Enter purchase requests in the AS400
- Do Accounts Payable functions for the Grants Division
- Promoted to NSB A&F InfoComm Division.
Office Clerk
North Slope Borough Human Resources
05.2008 - 05.2008
- Performed a variety of routine clerical duties including typing, record keeping and answering phones
- Research and complete work histories
- Prepare correspondence and process various documents which may include schedules, work orders, purchase orders, invoices, timesheets, reports or revenue for deposit
- Travel to post office for mail
- Perform other duties as assigned
Help Desk Technician
Ukpeagvik Inupiat Corporation
04.2007 - 10.2007
- Provided hardware, software, and basic network support to UIC and its family of companies
- Evaluate, install, maintain, diagnose, and repair problems with computer hardware, software and peripheral equipment
- Track, report, and manage all support tasks in ticketing and project management system
- Responsible for inventory and purchase requisition creation
- Assisted personnel in the installation and support of network equipment
- Participated in division team efforts including day-to-day operations and planning
- Edited UIC’s and its family of companies websites
- Server training in Anchorage, AK
- Performed other duties as assigned.
Accounting Specialist/Cashier
Ukpeagvik Inupiat Corporation
01.2007 - 04.2007
- Received payments and make daily deposits for company
- Prepare cash deposit form for entry into database
- Enter bank transactions, increase/decrease adjustments and general ledger cash receipts into computer
- Reconcile the General Bank Account and Payroll account
- Prep audit schedule for year end
- Perform other duties as assigned.
Information Services Technician
Arctic Slope Native Association Ltd.
12.2005 - 11.2006
- Software/hardware installation, replaced printer/fax cartridges, updated ASNA’s network, created/deleted user accounts, managed a help desk setting, security networking, operate the telecommunications system, system backup, helped coordinate ASNA summer internship, troubleshooting computer problems.
PC Technician
Arctic Slope Native Association Ltd.
08.2005 - 08.2005
- Software/Hardware installation, replaced printer/fax cartridges, updated ASNA’s network, created/deleted user accounts, managed a help desk setting, security networking.
Information Services Intern
Arctic Slope Native Association Ltd.
05.2005 - 07.2005
- Software/hardware installation, replaced printer/fax cartridges, updated ASNA’s network, created/deleted user accounts, managed a help desk setting, security networking, web page development, troubleshoot computer problems, helped coordinate ASNA summer internship set up ASNA’s computer lab.
PC Technician
Arctic Slope Native Association Ltd.
08.2004 - 08.2004
- Software/Hardware installation, replaced printer/fax cartridges, updated ASNA’s network, created/deleted user accounts, managed a help desk setting, security networking.
Information Services Intern
Arctic Slope Native Association Ltd.
05.2004 - 07.2004
- Software/hardware installation, replaced printer/fax cartridges, updated ASNA’s network, created/deleted user accounts, managed a help desk setting, security networking, set up projector for meetings
- Internship Trainings such as: CPR/AED/First Aid, Emergency Trauma Technician classes
- Received cards
- 10-week internship.
Education
Major: Computer Science and Engineering / General Studies at UAF, no degree -
University of Alaska
Fairbanks, AlaskaHigh School Diploma -
Chemawa High School
Salem, OregonCertification
- Financial Administration of Federal Grants for Recipients Certificate
- Basics of Government Accounting certificate
- North Slope Borough certificate in JD Edwards AS400 basics, budget checking, general ledger, budget line transfer.
- Organizing and Managing Accounts Payable Certificate.
- Microsoft Azure
- Active Directory User and Computers
- Microsoft office experience 10+ years
Timeline
Server
Arctic Slope Regional Corporation
06.2023 - 08.2023
Customer Service Representative
Hilton Honors | Hampton Inn & Suites
06.2023 - 06.2023
Help Desk Technician I / Call Center
Ukpeagvik Inupiat Corporation
04.2022 - 04.2023
Front Desk Registration
North Slope Borough Admin And Finance Central
02.2022 - 04.2022
Principal Accounting Specialist
North Slope Borough Mayors Office
03.2021 - 06.2021
Workforce Development Employee
North Slope Borough Ilisagvik College
01.2020 - 05.2020
Administrative Assistant
Inupiat Community of the Arctic Slope
03.2019 - 05.2019
Senior Accounting Specialist
North Slope Borough Department Of Wildlife
05.2018 - 03.2019
Senior Accounting Specialist
North Slope Borough Admin And Finance Grants
03.2018 - 05.2018
Front Desk Agent
Arctic Slope Regional Corporation
02.2017 - 07.2018
Office/Work Order Specialist
North Slope Borough Fire Department
08.2016 - 12.2016
Administrative Assistant / Billeting Clerk
Ukpeagvik Inupiat Corporation / Shell
08.2015 - 10.2015
Communication Center Operator
Ukpeagvik Inupiat Corporation
08.2015 - 10.2015
Accounts Payable Clerk
North Slope Borough Admin And Finance Central
10.2013 - 10.2014
LAN / WAN I
North Slope Borough School District
04.2012 - 06.2012
Accounting Clerk
North Slope Borough Health Department
01.2012 - 04.2012
LAN / WAN Support Specialist I
North Slope Borough Admin And Finance InfoComm
01.2010 - 04.2011
Accounting Clerk
North Slope Borough Admin And Finance Grants
05.2008 - 01.2010
Office Clerk
North Slope Borough Human Resources
05.2008 - 05.2008
Help Desk Technician
Ukpeagvik Inupiat Corporation
04.2007 - 10.2007
Accounting Specialist/Cashier
Ukpeagvik Inupiat Corporation
01.2007 - 04.2007
Information Services Technician
Arctic Slope Native Association Ltd.
12.2005 - 11.2006
PC Technician
Arctic Slope Native Association Ltd.
08.2005 - 08.2005
Information Services Intern
Arctic Slope Native Association Ltd.
05.2005 - 07.2005
PC Technician
Arctic Slope Native Association Ltd.
08.2004 - 08.2004
Information Services Intern
Arctic Slope Native Association Ltd.
05.2004 - 07.2004
Major: Computer Science and Engineering / General Studies at UAF, no degree -
University of Alaska
High School Diploma -
Chemawa High School
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