Elizabeth Aqpaluk Stein
Barrow,Alaska
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server
Arctic Slope Regional Corporation
Barrow, Alaska
06.2023 - 08.2023
- Under the general direction of the Food & Beverage Manager, the primary functions of this position are to greet customers, take orders, serve patrons, and collect payments
Customer Service Representative
Hilton Honors | Hampton Inn & Suites
Barrow, Alaska
06.2023 - 06.2023
- Worked at the Front Desk of the hotel and assisted customers
- Stocked suite shop.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Help Desk Technician I / Call Center
Ukpeagvik Inupiat Corporation
Barrow, Alaska
04.2022 - 04.2023
- Create user accounts in Active Directory User and Computers, Re-image computers and laptops
- Answer the Call Center Help Desk calls around the United States for technical support
- Desk phone support, Install software/hardware, printer drivers, Password resets, Email user credentials
- Microsoft Azure accounts, two factor authentication.
- Work with the Military
- Monthly east coast and west coast server maintenance.
- Weekly IT meetings with Anchorage and Virginia IT.
Front Desk Registration
North Slope Borough Admin And Finance Central
Barrow, Alaska
02.2022 - 04.2022
- Answer phones for the North Slope Borough
- Assist customers at the front.
Principal Accounting Specialist
North Slope Borough Mayors Office
Barrow, Alaska
03.2021 - 06.2021
- Performs moderately complex duties to record accounting databases
- Perform routine accounting functions in accordance with standard office procedures
- Assist with grants and contracts
- Log in all incoming and outgoing mail for the Mayors Office
- Assist with NSB Cares Act applications.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Workforce Development Employee
North Slope Borough Ilisagvik College
Barrow, Alaska
01.2020 - 05.2020
- Assist with Workforce Development trainings
- Assist professors with copying assignments for training
- Campus closed due to Covid
- Job ended.
Administrative Assistant
Inupiat Community of the Arctic Slope
Barrow, Alaska
03.2019 - 05.2019
- Answer phones for ICAS
- Went to Progeny 10 training in Kansas City, MO for Tribal Data Management with People Data Systems.com Broke foot, resigned
Senior Accounting Specialist
North Slope Borough Department Of Wildlife
Barrow, Alaska
05.2018 - 03.2019
- Performs moderately complex duties to record accounting databases
- Perform routine accounting functions in accordance with standard office procedures
- Enters accounting data into computer system, processes transactions.
- Assisted with grants and contracts for Wildlife Management
- Reviewed documents and accounts for discrepancies and resolved variances.
Senior Accounting Specialist
North Slope Borough Admin And Finance Grants
Barrow, Alaska
03.2018 - 05.2018
- Performs administrative and clerical duties in accordance with standard office procedures
- Maintains department personnel files
- Receives and records payments
- Check documents for validity and accuracy of information
- Prepares monthly, quarterly and year end financial, summery and technical reports
- Temporary, transferred to Wildlife Management
Front Desk Agent
Arctic Slope Regional Corporation
Barrow, Alaska
02.2017 - 07.2018
- Coordinate front office activities of hotel, resolve problems arising from guests’ complaints, reservations, and room assignment activities
- Started working weekends only when started at the borough
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image.
Office/Work Order Specialist
North Slope Borough Fire Department
Barrow, Alaska
08.2016 - 12.2016
- Provide administrative support functions for the Fire Department
- Perform routine administrative accounting duties in accordance with Borough policy
- Process all department invoices for payment
- Process Work Orders, Time Edits, Timesheets, Mail Run
- Process Purchase Requisitions for Purchase Orders.
Administrative Assistant / Billeting Clerk
Ukpeagvik Inupiat Corporation / Shell
Barrow, Alaska
08.2015 - 10.2015
- General administrative duties, such as timesheets, data entry for timecards, documentation
- Billeting for 3 camps, Assign room assignments
- Keep track of flights and helicopters for Shell
- Communicate with the Shell Terminal for flight updates, Shell Dispatcher, communicate with housekeepers, bus drivers
- Prepare daily housekeeping assignments for 3 camp locations, Dispatch bus drivers for employees or passengers, Daily safety meetings with Shell
- 12+hr days/7 days a week/3 week shifts
- Shell Bundle Trainings, Seasonal job
- Other duties as assigned.
Communication Center Operator
Ukpeagvik Inupiat Corporation
Barrow, Alaska
08.2015 - 10.2015
- Radio, phone, email and communicate with the offshore vessels
- Document, validate and in latitude/longitude and location of offshore vessels into the computer in a timely efficient matter
- Communicate with other Communication Center’s in the villages.
Accounts Payable Clerk
North Slope Borough Admin And Finance Central
Barrow, Alaska
10.2013 - 10.2014
- Perform routine accounting functions in accordance with standard office procedures and Borough policies
- Maintained good working relationships with vendors and resolved disputes.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Review a variety accounting transaction forms and other source documents
- Checks documents for validity and accuracy of information; Enters accounts payable data into computer systems, processes transactions
- Maintains records and files associated with accounts payable and related transactions
- Perform other duties as assigned
- Worked with the Mayor’s Office as Office Specialist also.
LAN / WAN I
North Slope Borough School District
Barrow, Alaska
04.2012 - 06.2012
- Apple Care laptop’s and MAC Basic install, and repairs to computer hardware, Software and troubleshooting
- Install software for employee’s or teachers
- Software inventory.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Accounting Clerk
North Slope Borough Health Department
Barrow, Alaska
01.2012 - 04.2012
- Performed clerical support to department staff as needed, and performed routine accounting functions to include processing cash receipts and data entry
- Performs administrative and clerical duties in accordance with standard office procedures
- Receives and enters department invoices and other data into the computer
- Maintains department personnel files
- Process RFP’s, PO payments for accounts payable for the Health Department.
LAN / WAN Support Specialist I
North Slope Borough Admin And Finance InfoComm
Barrow, Alaska
01.2010 - 04.2011
- Supports, monitors, tests and troubleshoots hardware and software problems relating to the Local Area Network
- Assist Borough employees with data processing inquiries
- Assist in the maintenance of inventory for all LAN/WAN supplies
- Basic install, and repairs to computer hardware, software, and peripheral equipment
- Other duties as assigned
- Stayed home with my baby, went through medical
Accounting Clerk
North Slope Borough Admin And Finance Grants
Barrow, Alaska
05.2008 - 01.2010
- Performs administrative and clerical duties in accordance with standard office procedures
- Receives and enters department invoices and other data into the computer
- Maintains department personnel files
- Receives and records payments
- Enter purchase requests in the AS400
- Do Accounts Payable functions for the Grants Division
- Promoted to NSB A&F InfoComm Division.
Office Clerk
North Slope Borough Human Resources
05.2008 - 05.2008
- Performed a variety of routine clerical duties including typing, record keeping and answering phones
- Research and complete work histories
- Prepare correspondence and process various documents which may include schedules, work orders, purchase orders, invoices, timesheets, reports or revenue for deposit
- Travel to post office for mail
- Perform other duties as assigned
Help Desk Technician
Ukpeagvik Inupiat Corporation
04.2007 - 10.2007
- Provided hardware, software, and basic network support to UIC and its family of companies
- Evaluate, install, maintain, diagnose, and repair problems with computer hardware, software and peripheral equipment
- Track, report, and manage all support tasks in ticketing and project management system
- Responsible for inventory and purchase requisition creation
- Assisted personnel in the installation and support of network equipment
- Participated in division team efforts including day-to-day operations and planning
- Edited UIC’s and its family of companies websites
- Server training in Anchorage, AK
- Performed other duties as assigned.
Accounting Specialist/Cashier
Ukpeagvik Inupiat Corporation
01.2007 - 04.2007
- Received payments and make daily deposits for company
- Prepare cash deposit form for entry into database
- Enter bank transactions, increase/decrease adjustments and general ledger cash receipts into computer
- Reconcile the General Bank Account and Payroll account
- Prep audit schedule for year end
- Perform other duties as assigned.
Information Services Technician
Arctic Slope Native Association Ltd.
12.2005 - 11.2006
- Software/hardware installation, replaced printer/fax cartridges, updated ASNA’s network, created/deleted user accounts, managed a help desk setting, security networking, operate the telecommunications system, system backup, helped coordinate ASNA summer internship, troubleshooting computer problems.
PC Technician
Arctic Slope Native Association Ltd.
08.2005 - 08.2005
- Software/Hardware installation, replaced printer/fax cartridges, updated ASNA’s network, created/deleted user accounts, managed a help desk setting, security networking.
Information Services Intern
Arctic Slope Native Association Ltd.
05.2005 - 07.2005
- Software/hardware installation, replaced printer/fax cartridges, updated ASNA’s network, created/deleted user accounts, managed a help desk setting, security networking, web page development, troubleshoot computer problems, helped coordinate ASNA summer internship set up ASNA’s computer lab.
PC Technician
Arctic Slope Native Association Ltd.
08.2004 - 08.2004
- Software/Hardware installation, replaced printer/fax cartridges, updated ASNA’s network, created/deleted user accounts, managed a help desk setting, security networking.
Information Services Intern
Arctic Slope Native Association Ltd.
05.2004 - 07.2004
- Software/hardware installation, replaced printer/fax cartridges, updated ASNA’s network, created/deleted user accounts, managed a help desk setting, security networking, set up projector for meetings
- Internship Trainings such as: CPR/AED/First Aid, Emergency Trauma Technician classes
- Received cards
- 10-week internship.
Education
Major: Computer Science and Engineering / General Studies at UAF, no degree -
University of Alaska
Fairbanks, AlaskaHigh School Diploma -
Chemawa High School
Salem, OregonCertification
- Financial Administration of Federal Grants for Recipients Certificate
- Basics of Government Accounting certificate
- North Slope Borough certificate in JD Edwards AS400 basics, budget checking, general ledger, budget line transfer.
- Organizing and Managing Accounts Payable Certificate.
- Microsoft Azure
- Active Directory User and Computers
- Microsoft office experience 10+ years
Timeline
Server
Arctic Slope Regional Corporation
06.2023 - 08.2023
Customer Service Representative
Hilton Honors | Hampton Inn & Suites
06.2023 - 06.2023
Help Desk Technician I / Call Center
Ukpeagvik Inupiat Corporation
04.2022 - 04.2023
Front Desk Registration
North Slope Borough Admin And Finance Central
02.2022 - 04.2022
Principal Accounting Specialist
North Slope Borough Mayors Office
03.2021 - 06.2021
Workforce Development Employee
North Slope Borough Ilisagvik College
01.2020 - 05.2020
Administrative Assistant
Inupiat Community of the Arctic Slope
03.2019 - 05.2019
Senior Accounting Specialist
North Slope Borough Department Of Wildlife
05.2018 - 03.2019
Senior Accounting Specialist
North Slope Borough Admin And Finance Grants
03.2018 - 05.2018
Front Desk Agent
Arctic Slope Regional Corporation
02.2017 - 07.2018
Office/Work Order Specialist
North Slope Borough Fire Department
08.2016 - 12.2016
Administrative Assistant / Billeting Clerk
Ukpeagvik Inupiat Corporation / Shell
08.2015 - 10.2015
Communication Center Operator
Ukpeagvik Inupiat Corporation
08.2015 - 10.2015
Accounts Payable Clerk
North Slope Borough Admin And Finance Central
10.2013 - 10.2014
LAN / WAN I
North Slope Borough School District
04.2012 - 06.2012
Accounting Clerk
North Slope Borough Health Department
01.2012 - 04.2012
LAN / WAN Support Specialist I
North Slope Borough Admin And Finance InfoComm
01.2010 - 04.2011
Accounting Clerk
North Slope Borough Admin And Finance Grants
05.2008 - 01.2010
Office Clerk
North Slope Borough Human Resources
05.2008 - 05.2008
Help Desk Technician
Ukpeagvik Inupiat Corporation
04.2007 - 10.2007
Accounting Specialist/Cashier
Ukpeagvik Inupiat Corporation
01.2007 - 04.2007
Information Services Technician
Arctic Slope Native Association Ltd.
12.2005 - 11.2006
PC Technician
Arctic Slope Native Association Ltd.
08.2005 - 08.2005
Information Services Intern
Arctic Slope Native Association Ltd.
05.2005 - 07.2005
PC Technician
Arctic Slope Native Association Ltd.
08.2004 - 08.2004
Information Services Intern
Arctic Slope Native Association Ltd.
05.2004 - 07.2004
Major: Computer Science and Engineering / General Studies at UAF, no degree -
University of Alaska
High School Diploma -
Chemawa High School