Elizabeth Arriaga
Austin,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
25
25
years of professional experience
Work History
Medical Assistant, Financial Screener, & Admitting Clerk
Community Care Clinic
07.2012 - 02.2025
- Company Overview: Experience in Urgent Care, Maternity, Family, Medicine, Endocrinology Clinic, & Internal Medicine
- Support the provider in during emergencies performing EKG, Assisting with Nebulizer treatments, oxygen administration, incision and drainages procedures, wound care procedures, and specimen collections for STD testing
- Perform all medical front desk administration duties
- Gather prior medical records from previous providers
- Contact Pharmacies to verify active medications and identify and prevent any medication abuse or misuse
- Accurately interview patients and record patient history and measure and record vital signs such as height, weight, BMI, Head Circumference, current medications, pulse oximetry level and patient comfort level
- Perform CLIA lab testing daily and document results
- Under general supervision, refers, enrolls and/or assists customers in obtaining appropriate health care
- Experience in Urgent Care, Maternity, Family, Medicine, Endocrinology Clinic, & Internal Medicine
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant / Medical Admission Clerk
University of Texas Family Wellness Center
06.2011 - 07.2012
- Assists with front desk and clerical duties such as answering the telephone and providing information as necessary or direct calls as needed
- Check in patients and verifying patient registration documentation is completed and accurate
- Isolating patients with exhibiting symptoms
- Determining personnel protective equipment needed and reporting emergencies to appropriate personnel
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Prior Authorizations Specialist/Intake Coordinator
THSteps Outreach: ACS State Health Services, Texas Medicaid Partnership, TMHP
08.2000 - 06.2011
- Reviewed Prior Authorization request for the Special Medical Department such as medical procedures, inpatient and outpatient surgeries, durable medical equipment some children speech physical, occupational therapies, and some out state emergency transports
- Approved, denied, or modified authorizations
- Mail and fax approval/denial notices to provider and clients
- Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard scripts and procedures
- Investigates and attempts to resolve complaints
- Investigates and resolves problems escalated through lower-level staff members
- Outreach Educate and Coordination Texas Health Steps Medical and Dental Screenings
- Followed all company policies and procedures to deliver quality work.
- Observed packing operations to verify conformance to specifications.
Education
Medical Assistant -
Southern Careers Institute
Austin, TX06.2011
Skills
- Intradermal Injections
- Subcutaneous Injections
- Intramuscular Injections
- Suture & Staple
- Ace Wrap Technique
- Urinalysis
- 6 Lead EKG
- 12 Lead EKG
- EKG Mounting & Evaluation
- Vital Signs
- Triage Trained
- Ear Irrigation
- Eye Irrigation
- Glucose Testing
- Asepsis Techniques
- Occult Blood
- Influenza A Testing
- Influenza B Testing
- HCG Urine Testing
- PKU Testing
- Bleeding Time
- Strep Test
- Type & Screen
- Blood Cultures
- UDS
- CPR
- First Aid
- ICD9 Coding
- CPT Coding
- Insurance Verification
- Medical Terminology
- Patient Charting
- Patient Scheduling
- Rx Abbreviations
- Citrix EHR
- Word
- Excel
- PowerPoint
- Medical office administration
- Check-in coordination
Languages
Spanish
Native or Bilingual
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- CMA - Certified Medical Assistant
Timeline
Medical Assistant, Financial Screener, & Admitting Clerk
Community Care Clinic
07.2012 - 02.2025
Medical Assistant / Medical Admission Clerk
University of Texas Family Wellness Center
06.2011 - 07.2012
Prior Authorizations Specialist/Intake Coordinator
THSteps Outreach: ACS State Health Services, Texas Medicaid Partnership, TMHP
08.2000 - 06.2011
Medical Assistant -
Southern Careers Institute
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