Sheila Martinez
Austin,TX
Summary
Dedicated Medical Assistant with proven expertise in patient care coordination and medical office administration honed at Austin Regional Clinic. Excelled in indirect patient care and medical terminology knowledge, enhancing patient-focused environments. Achieved a significant improvement in patient scheduling efficiency. Skilled in team collaboration and training, demonstrating exceptional organizational and compassionate care abilities.
Overview
7
7
years of professional experience
Work History
Medical Assistant Navigator
Community Care Clinic
01.2021 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
Medical Assistant
Austin Regional Clinic
01.2018 - 01.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Oriented and trained new staff on proper procedures and policies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Bachelor of Science - Kinesiology Exercise Sport Science
Tarleton State University
Stephenville, TX01-2026
Medical Assistant Diploma - Medical Assistant
Kaplan University
Davenport, IA05-2016
High School Diploma -
Lehman High School
Kyle, TX05-2011
Skills
- Indirect Patient Care
- Check-in coordination
- Medical office administration
- Data Entry
- Patient Scheduling
- Medical terminology knowledge
- Patient-focused care
- Patient Care Coordination
Timeline
Medical Assistant Navigator
Community Care Clinic
01.2021 - Current
Medical Assistant
Austin Regional Clinic
01.2018 - 01.2021
Bachelor of Science - Kinesiology Exercise Sport Science
Tarleton State University
Medical Assistant Diploma - Medical Assistant
Kaplan University
High School Diploma -
Lehman High School
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